Isa Hotel

Travelled to Mt Isa for business and stayed at the “Isa” for a couple of days. It’s a typical country hotel, clean, comfortable and basic. It’s located in the middle of town, central to everything. You will not want for anything. Popular with locals, a place to stay for an iconic Aussie experience.

Stayed here overnight on a trip from Sydney to Darwin, travelling with 2 mates. Booked a room with 3 single beds some 6 weeks before travelling. Explained the situation to Melissa, who confirmed our requirement in writing. Upon arrival, was told we had a room with 1 Queen & 1 Single. On advising that is not what we booked / had confirmed with Melissa, was told …. “ she’s new”. Advised best they could do was give us another single room for an extra $140.00 pn. No other options available. After driving for 8 hrs, not what you want to experience, especially when I took extra effort to ensure we had pre booked for 3 singles in a share room. Room was OK ….. but our stay & experience was ruined by the booking let down and their reluctance to apologise or provide a suitable solution. At minimum, the additional single room should have been offered at no cost, given it was their error. We won’t be back, don’t recommend and spent nothing there.