Elba Motril Beach & Business Hotel

This stay was bitter-sweet. The hotel was nice because it had an indoor pool on the 4th floor and no body there to bother us. They charge 7 euros per day for parking, which is a but extreme being that we already paid for the room and breakfast. You can however park in the street for free. Our biggest issue was with the manager Moise and one of the staff members. They didn't speak English and were extremely rude, we felt it was because we were foreigners. We have a 4 year old and 2 year old and a 8 month old baby. When we went to breakfast the lady was very rude and asked us to pay for the kids, she charged us one full adult (12 euros) for the 2 kids, but our kids barely eat anything. The following day we left the kids in the room and took turns coming to eat, however the woman somehow managed to scold my wife and said she could take a piece of bread and cheese upstairs, to the point she remembered to speak English and said: "what now you don't understand English".... The following day the woman was gone and there was only a man with no name badge at the breakfast enterence. As soon as we came to the door the man asked to pay for the kids, but the kids were in the room, so we didn't understand what he was trying to charge us for. When we asked for the manager he lied and said there is no manager... then he threatened to call the police on us, which again I don't understand why, the biggest issue was he didn't understand or speak English, everything was just a few words... Finally he told us "bale, bale, go go go" We later asked again for the manager and then the same man came, when we wanted to file a complaint he just walked away and said this is Spain, all children must pay... Anyway the hotel looks nice but be very careful with the staff, they don't like English speakers and definitely don't like kids. If possible go to a more family friendly hotel. A few more issues were they didn't bring us clean towels nor cleaned the room. We're were there 4 nights but they only came once. We were locked put of the door somehow because the key cards reset themselves and we were wet after the pool, we asked the cleaning lady (which saw us there already for 3 days) to open the door and she kept saying no and let the kids stay wet and waiting at the door until we went to get the keys renewed at the front desk. (Wet and in swimming clothes, not comfortable to come down to reset the keys)

Der Name Business gibt einen Hinweis, dass es sich nicht um ein typisches Touristenhotel handelt. Das Hotel wirkt elegant und es gibt eigentlich nichts zu kritisieren . Natürlich könnten die Zimmer etwas größer sein und eine Sitzgruppe haben. Auch ist es etwas hellhörig. Vom Balkon aus blickt man auf das Meer. Im Bad eine Wanne. Beim Frühstück gab es viel Platz und ein überdurchschnittliches Buffet. Wirklich frisches Brot gab es allerdings nicht. Personal war korrekt und professionell. Auch stark Sehbehinderte finden ihr Zimmer (foto).

Booked for 3 nights half board, for Christmas on Elba Hoteles website, at a great price and had a really enjoyable stay. The hotel was very clean and the room was a good size. We asked for a quiet room and were given a room at the back overlooking the snow capped mountains of Sierra Nevada. The bed was extremely comfortable and there was a good sized bathroom. The hair dryer was great, but could have been positioned better as was difficult to sit and dry hair while looking into mirror and the shower over the bath had very little pressure, but there was copious hot water. The buffet breakfast was the best we have ever had and there were so many choices in the hot dinner buffet, including several main courses that were cooked to order by a chef. It was also so nice to see so many vegetable dishes available. We would certainly recommend the food, although if we are a bit picky, the only failure was that the buffet dishes dishes were not piping hot, but there was a microwave available for you to use if required. There was a jacuzzi, a small indoor pool and a gym which we used at no extra charge and also a sauna, which we did not try. There was free WiFi internet available, but it was rather slow. Fine for someone on holiday, but might be a problem for a business traveller. There was secure parking in the hotel at 6 € per night and off season, you could probably park nearby for free on the road outside. We would certainly recommend the Elba hotel as excellent value for money with very helpful and friendly staff and if we are in Motril again, we would return.