Diaz Hotel and Resort

無敵海景房，很方便。

Great beach view from room balcony is the only good point. Poor staff service, Leaking air con, TV doesn’t work, Very dated decor, corridors of hotel look like a set of a horror film, hair in shower and on floor of bathroom and empty container of shower wash on check in. Awful restaurant, worst food we had in our two week holiday in SA. Staff attitude matches the food and barely acknowledge you- it is like you are inconveniencing them. Raw chips not cooked properly and ribs were so tough. We begrudgingly went to hotel restaurant on 2nd night of hotel (Sunday 9th Feb) as no restaurant close by (isolated location) and we were completely ignored for 40 minutes sitting on a table waiting for a mere ‘hello’. I have never been so disrespected by a business which is in the hospitality sector. We went to bed a d had crisps for dinner. Stayed in 100s of hotels all over the world and this is the worst stay and the most disappointing. Also not value for money considering the price of other hotels along garden route. We told our tour guide as we are part of the Newmarket holidays big tour and first time trying this hotel on this tour. Rest assured we will also be reporting to Newmarket holiday company to remove this as a hotel option on the tour to prevent further group tour holidays’ experiences being tarnished by this hotel. Such a shame as the 5 prior hotels we have stayed in have been great and the staff could not do any more for you.

I was lucky to have a tenth floor room, superbly equipped, super comfortable bed and large balcony with views to the horizon. Well situated to take advantage of what Mossel Bay had to offer, in my case the Dias Museum. I felt well looked after.

We had a vehicle breakdown en route from Cape Town to Gqeberha, and called the hotel to look for emergency accommodation for the night. They sent out a taxi to get us, they found us a room and helped us get food as the restaurant had already closed. A special thanks to Duwin for everything he did to help us get settled. We cannot thank the team from the Diaz Hotel enough.

Great location! This is the second time we stayed at the hotel. The breakfast is the only thing that is not on standard. R245 per person, for that amount the breakfast is sub par. Not much to choose from and everyday the same.

Everything was perfect, staff was very friendly and welcoming. Im happy happy happy with their service and the rooms were perfect and clean. Not to mention the view