Hotel Riu Palace Jandia

Great location but beach access not as easy as it could be, the room was nicely furnished and modern, we upgraded to a sea view at a considerable extra cost but ended up with an intermittently noisy air conditioning unit above us ( room 1305) , not always a problem though . The food was good and lots to choose from although it wasn't always hot, great staff in the restaurant, Alex a really nice guy, Ben and Gustavo too, one gripe with the restaurant is long trousers only rule, many wearing tracksuit bottoms to comply, smart shorts look far better in my opinion, and where's the equality ? The pool area was very quiet and spacious, maybe some background music would improve the atmosphere. The evening entertainment was varied and overall very good, however Robert and Juliet were on almost every other day and while the other artists addressed the audience in German, English and Spanish, Robert only spoke German, somewhat excluding us Brits. I would recommend the hotel, as well as the neighbouring Calypso. The resort is lovely.

Lovely holiday in a wonderful hotel with great location,food and super staff. It was a great time to visit

This was our second visit to this hotel and it was just as good as the first. The positives: Very warm welcome from the reception staff and a much appreciated glass of fizz after a long journey. Room in a great location, very clean, with an amazing view, thank you. Pool area spotless, location to beach perfect. Restaurant meals good quality, always plenty to choose from. All the staff, including reception, housekeeping, pool bar or restaurant, were so friendly and accommodating, thank you everyone. The only negative, drinking water could be provided at the evening meal, it is provided at breakfast but not in the evening, you have to pay for it, apart from the obvious reason, I'm not sure why they do this. In summary, a great hotel to relax and unwind, already looking forward to returning.

The hotel is located on Jandia beach, with amazing sea views from some of the rooms. We stayed in room 4309 which is on the top floor of the beachfront location. The view was amazing, the room is large. It had a minibar, comfortable bed, iron and ironing board. There is a direct access to the beach. The swimming pool is heated. It has a small gym, the gym equipment is very limited, but it's not busy. The food is good. We used the Krystal restaurant once, which I would definitely recommend. The evening entertainment is not too bad. The service is good. We had half board, which suited us perfectly. Shops and restaurants are close by.

We stayed at the Riu from the 5th - 15th February, this was our 7th stay there. As usual the welcome from the reception team was friendly and helpful, in fact all the staff are friendly and always willing to assist. The hotel itself was refurbished during the Covid period, so it doesn’t look tired. The cleanliness is always spot on. The gym is modern and well equipped and the swimming is adequate for the size of the hotel and never over crowded. The bedrooms are well equipped and comfortable, my only gripe would be for additional space to be left in the minibar for your own drinks, as minibars are always expensive. The overall quality of the food at breakfast and dinner is good, although perhaps the quality has slightly diminished over the years. I would also prefer a bed and breakfast option, as my partner often skipped dinner, preferring to have lunch out instead. We also had 10 glorious days of warm sunshine, so that definitely helped, but it’s worth pointing out that there is a bit of a climb to reach the beach, although the lift at the back of the hotel cuts out quite a few steps. Definitely still a hotel I’d recommend for couples, as it doesn’t tend to attract to many families with young children, as there isn’t a great deal at the hotel for children.

We are currently staying at this hotel. It has exceeded our expectations. The room is excellent with superb views of Jandia beach. The food quality and choice are excellent. The staff are friendly and helpful - ready to the extra mile to please. We have stayed at a number of 4 and 5 star hotels in the last few years and this one is by far the best.