Comfort Inn & Suites Moreno Valley Near March Air Reserve Base

早餐還可以，前台服務態度好

Unsafe, Misleading, and Poorly Maintained We were very disappointed with our stay. First, we weren’t informed ahead of time that the pool was under renovation—this was one of the main reasons we chose this hotel. Had we known, we would’ve booked elsewhere. Our second-floor room had no window screen, which is not only uncomfortable but also a potential safety issue. The window opened fully, which to my understanding is a safety violation — especially on higher floors. Even more concerning, the door didn’t lock from the inside, leaving us feeling unsafe the entire time. To top it off, we noticed the elevator inspection certificate was expired, which raises serious concerns about maintenance and safety standards in the building. To be fair, I understand that I could have complained or requested a room change — but I was in town for a family emergency and didn’t have the time or energy to deal with these issues while managing more urgent matters. . This hotel needs to be much more transparent about its amenities and take guest safety more seriously. Definitely won’t be staying here again or recommending it to others.

We had very noisey people next to us and when I spoke to the staff he was very understanding and handled the situation. You can hear everything next door and upstairs, this was the only down fall. Great staff very friendly and accomodating!! We were there during the new painting of oustide builidings so parking was not great by our room due to construction bins, but otherwise everything was great!

It Was A Wonderful Stay My Kids Felt Safe. The Staff Is Really Helpful And Understandable Definitely Going Back Favorite Place To Book Rooms

The rooms look nothing like the pictures on the website they are so dirty and old, the doors are broken and with paint missing, carpet is so dirty...I wound never stay here again so make yourself a favor and stay away from this place. Staff is nice but the place is a joke.

This property was not as pictured. I took one step out of my car and got right back in and left. Not anyplace I’d ever stay with my family. 3 men walking out of a room and a cloud of smoke follows them… no thank you. Not my cup of tea but may be someone else’s.