Gæstebruger
20. juli 2023
Baymont Hotel by Wyndam, Mooresville, NC We stayed on this hotel on July 19, 2023. The Handicap room is on the 2nd floor. In case of fire, elevators will not operate. How can someone in a wheelchair evacuate? One elevator did not work. Only one of four room keys tried worked. The hallways and room smelled like cigarette smoke. On the first floor, in front of the only working elevator, the floor was dirty and was sticky. On the second floor, in front of elevator, the floor was dirty. The carpets in the room were not clean. There was a cigarette burn hole in the blanket. Two very small pillows were provided. There was only one hand towel in the bathroom. The toilet was very low. A handicap bathroom should have higher toilets. It was very difficult to transfer from the wheelchair to the toilet and back up to wheelchair again. There was not enough space between the sink and the toilet to place the wheelchair to make the transfer to the toilet. I knew this ahead of time, but a handicap room should have a roll-in shower with a sturdy bench to transfer to. This room had a tub, which a handicapped person can not get over. They did not tell me when I made the reservation directly with the hotel that there was no breakfast service. The counter person did give me a discount because I was not told this ahead of time.
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