Kate C
30. august 2023
Just spent three days at the Montville Mountain Inn, in on Sunday out on Wednesday. Was not impressed! When originally booking, the price included breakfast. Well that was cancelled in the confirmation which also stated if we wanted our room serviced we had to tell reception that. Really? I’m staying at a motel for my anniversary, and I have to make my own bed? Did tell reception that we wanted the room serviced Monday (I actually made the bed before we left) and Tuesday. It was serviced on Monday. Ended up calling on Tuesday about 4:50 after we got back and the room had NOT been serviced. The reply? “Oh sorry, my fault, I forgot! Just as well you called now as I should have left 10 minutes ago”. So we got clean towels and dishes. Washcloths we’re just dumped on the bench. No extra milk, so nothing for a cuppa this morning. Bed not made, rubbish was removed and dirty cups and glasses replaced. Cannot say I was impressed. Is this something new, that motel rooms are not serviced daily? At $150 per night it just didn’t seem appropriate that breakfast was cancelled and the room not serviced! Go to Montville it’s great, quaint, little town, but only go for Friday, Saturday and Sunday. Otherwise you have little option other than the pub next door for dinner!
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