Ily Hotels & Spa la Rosiere

We adored our week's skiing holiday staying here and have nothing but praise for this lovely hotel! Every member of staff was delightful.. friendly.. funny.. caring. They made our week such a joy. Special mentions to Natalia, Julienne, Max & his Dad.. and Hugo who were all so attentive. And the lovely guy in charge of breakfasts too. The guys in the ski shop were also exceptionally helpful - coordinating with staff in their store in town to find a successful solution to a painful boot for one of our party. Rooms were kept immaculate. Spa area was gorgeous. Food delicious especially the extensive breakfast choice. Evening menu (for our half board Crystal package) was a little limited, admittedly, but beautifully cooked & presented.. it was not a problem to repeat our choice during our week there. The gnocchi was superb. Hotel's location was great.. a ski down to the lifts with just a short walk across the road at the bottom. Slight uphill trudge back but not a problem. We would.. and WILL.. definitely return. Probably next year in fact. Thank you all for such a special time.

Few improvements needed Stayed in suite with our 18-month twins for the second time. So can compare what was good, what was bad and what has changed in the meantime (but basically the bad points remain year after year) On the plus side: Very large, well-designed rooms with stunning view. Dinner at the restaurant is very good with vegan option (changing every day) Very nice spa facilities (although the swimming pool could be a bit warmer) Big credits to the restaurant team Electrical car charging station in the basement car park. On the minus side: Very limited vegan option at breakfast despite telling manager over and over. The only addition to the buffet was almond milk, which they were very proud about. Shortage of staff at breakfast. Guests have to clean tables themselves if they want to seat outside Cleaning standards in the room are way below what you would expect from a hotel that category (for the second year in a row) Several high chairs for babies at the restaurant but most of them are broken and not safe for children But the biggest minus is the manager who does not seem to understand (and it’s not because of the language barrier because I’m French) nor seem willing to change/do anything to accommodate guests’ requests. All things considered that was still a pleasant stay (thanks to the view from the room and the dinner), but we won’t be back for a third time

Too random cuisine in terms of quality. Sometimes great sometimes very poor. Staff was Ok. The rest is great

What a beautiful hotel. The staff were all really helpful and nothing was too much trouble. They have listened to previous feedback and we got a good explanation of where everything is in the hotel. Rooms were great and luxury, we had a duplex suite. More expensive but out 12 year old had a lovely sofa bed in a lounge area with toilet whilst we had a lovely king-size room and bathroom down the stairs in the apartment. Pool and spa brilliant and the ski shop great. Not quite ski in and out but if enough snow you can ski 1 min down to main lift and if you find the walkway you can ski back to the ski room. Breakfast their was plenty of choice for us, evening menu was great but pickier eaters may struggle. Kids menu great. All in all a great hotel with amazing views. It was luxury and after 3 years of no holidays was just what we needed

This is a lovely hotel. We stayed for a skiing holiday at half term in feb in a duplex room which meant our son had a whole room to himself with a large sofa bed. The hotel is well geared up for skiers with an excellent boot room and easy access to the slopes. It's not fully ski in ski out, but there is a track that you can ski down from the boot room to near the bottom of the lifts, and there is another track you can ski down from the pistes that brings you out directly opposite the boot room so minimal walking in ski boots. The hotel has its own ski rental shop next to the boot room. It's slightly more expensive than the normal chain rental companies, but the ski equipment was much newer and in better condition than what we got from intersport. There were only two downsides to the hotel. The first is that the food isn't the best. Breakfast is buffet style and perfectly decent, but its the exactly the same offer every day. The evening meal is limited to 3 starters, 3 mains and 3 deserts and is severly lacking in choice. If we'd have paid for half board we'd have been disappointed. The second downside is that room 701, the lovely duplex room that we had, was adjacent to the bar/restaurant area. That in itself wasn't a problem for most of the week apart from the one night where the hotel had a party in the bar that meant loud music playing until midnight that meant no chance of sleep until the music stopped. We recieved appologies from the hotel staff when we complained at about 11pm and then after the event, but they obviously knew there would be a problem as we're not the first guests to stay in that room and i can't believe that no one else has complained about noise there before. Despite the noise blip, we had a very enjoyable stay and i'd have rated it 5 stars if we'd had not been in the room we had or if the hotel had been a bit more genuine with their appologies.