Gæstebruger
27. august 2023
I was taken away for a night. Arrived at reception, checked in, the lady was pleasant enough, however, having been in the role myself, felt she could have been more personable. Not a complaint though, as I say, pleasant enough. Went to our room which was huge and spacious. Was clean and we presented. Yes the bath panel was a bit worn, but water will do that. I would suggest bigger shower screens as I am tall and caused some water to splash over it. The bed was so hard that I have been in pain since I left. The sleep for both of us was interrupted with discomfort. I appreciate this is personal choice though, just wasn’t for us. We could have considered a change of room however, this would have been inconvenient as it was through the night. In the morning, breakfast was delicious. Good options available. Gluten free also available upon request. Staff were lovely and attentive. I was in the shower listening to music on my speaker when the housekeeping team knocked on the door. Wrapped in a towel, I answered and was asked to turn the music down. I appreciate some may find this reasonable, however, as a DEAF person, I found this to be quite an intrusion. My volume was at a level I could hear, not loud to me, I am always conscious of others as best as I can be. She remained at the door, making me feel quite uncomfortable as I was wrapped in a towel and continued to look at me. I know she was doing her job, however, I would have appreciated being asked if there was a reason for the volume being what it was before being asked to turn it down. This is just personal to me, and I understand not everyone is aware or even considers others disabilities. Perhaps something to consider in future as a learning experience to her. Overall, the stay was average, would have scored more if I the bed hadn’t been so hard.
Oversæt