Even Hotel Shenandoah - the Woodlands

Really impressed. Pleasently surprised… this type of hotels are usually trashy, and the staff is horrible. Not this hotel. Like the vibe, Great Hotel and Staff! Amazing.

We were looking for something inexpensive due to an ac outage. Well, there’s a reason it’s so much cheaper than everyone else. From the luggage carts to the beds, everything was very flimsy. The bed was on metal rails and hard as a rock. The luggage cart was barely holding itself together and one minor bump was going to be its demise. AM/PM staff seemed to be more enamored with their phones or visiting coworkers than working, except for the bartender who was friendly and helpful. The bar area also serviced the in house snack store, which was odd but… okay. Not a super big deal except for when paying for snacks, it prompts you for a tip. The bigger problem was that nothing in the refrigeration section was actually cold. The ice machine on our floor was broken, so you had to go to another floor. Breakfast is listed as an “option,” but it’s restaurant style, which is odd for a hotel this size. The final nail in the coffin… After taking off our shoes for bed, we realized that the ac was leaking and the carpet at the end of the bed was soaked. It impressed with this hotel in the IHG family and thankful it was a local stay for just 1 night.

Coffee was not available in the morning. Drink refrigerator was not stocked. No extra blankets available.

The first room we were in didn’t have working plugs in half the room and there was a problem in the shower, but they moved us immediately. The rooms were beautiful, the staff was so sweet, the place was immaculate, it was probably one of the best hotels we’ve ever stayed at. We’ll definitely be back!

It was comfortable. The bar was terrible, Bartender had to look up how to make a margitita

The hotel was in a lovely location and extremely quiet. The beds and pillows were super comfortable. Highly recommend.