Anova Hotel & Spa

Décoration à revoir complètement, trop cher pour ce niveau de prestation

Great hotel, great staff. food is fantastic, best I’ve had in a ski resort. What a fantastic idea to allow people to order off the main menu if they don’t want the fixed half board options. We had some great meals on the set menu and off the main menu. Spa is great - I recommendation that they offer 1 hour bookings for 10 euro . They would get a greater uptake as most people leave within the hour. The bar has a nice feel - love the artwork. Rooms are good - good storage, nice showers , comfy bed and a fridge ! Only things to note - drop of by Crystal is a 300 yard up hill walk up a steep hill with luggage. Also if you have group lessons with ESF it isn’t next to the hotel , you do have to take a mini bus outside the hotel to the main ESF building (4 min drive). These run every 15 minutes. Ski was great - no queuing for lifts, hills very quiet apart from weekends when the Italians come into town.

We travelled with Crystal and all went very smoothly. We were greeted with a 100 cm snow dump... which really gave great ski conditions. Great location for ski in and out. A supermarket at the bottom of the slope, handy for drinks and snacks. Ski bus to pick you up from hotel if you want to get to the other side of the resort without ski-ing around to it. The room was lovely, very clean, with balcony overlooking drag lift. Great shower. Bathrobes and slippers were a nice touch. Kettle and cups also supplied (don't always get this) and small fridge. We didn't use the spa facilities. Love Montgenevre as a ski area, certainly suits me as some lovely long blues and greens to keep me happy in my advancing years. The staff were lovely and very helpful. We had a problem with our safe in the room functioning, the receptionist came up several times to try and help out, but in the end it was left to a technician to sort. Same with the ski locker in the basement, but all sorted in the end. We had an evening of entertainment, an amazing Jazz type duo played an excellent set which we thoroughly enjoyed. Thumbs up for 'Blue Moon'. We were halfboard. The only reason not giving a 5 star rating, was the problem we experienced with the Breakfast buffet. Breakfast ran until 10am. We would get there between 8.30 to 9am. The first morning they ran out of bread, I overheard a French man asking for bread, to be told they had run out and would not be able to get anymore. The pastry basket was empty, I asked for croissants and was told some would come out, about 15 minutes later some appeared. Other items of food had run out - such as bacon, scrambled eggs.... again a long wait to be replenished. Also problem of tables not being reset, meaning people were having to sit at uncleaned tables and find their own crockery. This was not a one off and happened the next two mornings, at which point I complained to our Rep about the situation. We had become like hawks, waiting for the food to appear, which should not be the case. It appeared to be a problem of not enough staff to man the buffet. Our rep told the Hotel management, so hopefully this is something they will get right in the future as a shame compared to the rest of our experience at the hotel which was good.