Burbi Lake Lodge Monteverde anmeldelser

We spent two nights here during our tour of Costa Rica. It is very isolated and the roads to it are very rough. However the setting is beautiful. There are only 12 rooms all overlooking the lake which you can walk around. The rooms are very spacious and clean. The staff were very welcoming. The breakfast was the best we had in Costa Rica, catering very well for vegans and cooked by a very helpful chef. There is no evening food service (although there is cake available at all times!) but some members of our party ordered pizza to be delivered to the restaurant. We loved it here.

We had a horrible experience at this hotel and will never go back. When we checked in we had no hot water. We engaged the hotel staff numerous times during our stay and they were not able to fix the issue. They said it’s a known issue and has happened before and they promised us a refund. They will not honour their word. We have tried 10 times to get this resolved and they just ignore us. I would stay away from this hotel. They only use solar to power their hot water and when there is no sun for several days there is no hot water. It was horrible.

I was worried about driving there because of the roads but all went well, it’s bit out of the town but the lodge was great, the staff were friendly and helpful, the room was suitable, breakfast was good with choices of eggs cooked to your choice, coffee is weak and you could do brown bread. The room doesn’t have any drink facilities so you need to go up to the restaurant and there you can help yourself, no TV in the room and it rained all the time we were there, and it’s scary as hell to drive in the dark so you are in your room by 5.30pm and it’s pitch black outside so nothing to do so a TV would be good. The grounds are beautiful and feeding the ducks and fish was fun. The staff in reception and the security guard were the friendliest during our trip around Costa Rica, the hotel owners should be proud of them.

The hotel itself is nice, rooms are clean and pretty new. One thing to note, there is no restaurant and the hotel is 30 mins away from the closest restaurant. This can be an issue if you get stuck there during a deluge. Also, the road to get to the hotel is off road so if you don't have an SUV / 4x4 you will suffer (and it won't be a nice drive even with the right car). It is also far from most of the attractions (consider a minimum of 30 mins to get anywhere aside from some canopy tours close by).

Stolen wallet. Avoid at any cost Management is not helpful. They may seem to have hand in stolen things. Very poor location and away from city - poor roads. Avoid, avoid, avoid if you don't want to ruin your trip. No sitting balcony as in picture. Just extension to door with most one person can stand.

AVOID. WALLET STOLEN FROM ROOM. NO HELP. FELT LINE MANAGEMENT MUST BE PART OF IT. PRIOR REVIEWS REPORTED SAME INCIDENT. AVOID AT ANY COST. ROOMS ARE SMALL AND NO BALCONY AS SEEN IN PICTURES. JUST LITTLE EXTENSION - NOT ABLE TO SIT. JUST STAND.

The space is a true respite with attention to all of the details that make a difference. We loved the property, the views, the lake and getting away to our room with the balcony and no television. The beds were so comfortable and the space clean and welcoming. The breakfast was great too! Such attention to detail and hospitality!

Burbi Lake Lodge is nicely located in a rural area in the Monteverde area, There is no traffic and no night life.... So sound of nature is guaranteed. El Tigre waterfalls is also around the corner - one of our favorite waterfall hikes. Room were spacious and clean. Service was great. Breakfast had loads of choices. The lodge didn't offer dinner, but are giving good recommendations where to go to. Kapi Kapi restaurant, just 10 minutes away was our favorite.

Lovely units on the side of a lake with manicured gardens. There are 4 units per block. Lake view from all of them I believe. Comfy beds, attention to eco-friendly measures such as hot water heating system, ample bathroom. Common room/dining area where breakfast was served and drinks were available at all hours (including wine/beer with an honesty bar). Small trail around the lake. Very local to El Tigre Reserve with its stunning waterfalls. Window blinds let in some light so awoke at dawn. Be aware that access is down an unmade road.

This place just breaths peace and calmness. It is located high up in the cloud forest and has all you need to just relax and enjoy the nature around you. Really close by the lively town so you can also go out for nice dinners. We will be back definitely!

We sadly only stayed for two nights at Burbi but had a wonderful time! A very friendly welcome from Emil the moment we stepped off the bus. The location is stunning, in the cloud forest feeling quite isolated from the hustle and bustle of towns (yes it’s a distance from Santa Elena but it’s not far and it’s worth it for the peace and quiet offered!). The lake with its fish, ducks and visiting wildlife and the surrounding mountains are simply beautiful. We loved how it was bright and sunny in the day and then seeing the clouds roll in through the valley and into the lodge grounds on an evening. The rooms are simple but modern, comfy beds, clean bathroom with a good size shower - we had no issues with getting hot water even with a full hotel all showering at once. We stayed in a ground floor lake view room and loved standing on the little balcony in a morning watching the birds fly around. Breakfast was yummy with a good selection, we especially loved the freshly cooked omelettes! It wasn’t an issue that there’s no other food served as the town is close by, or the hotel said we could use their crockery if we wanted to order takeaway. There was a microwave and hot water available for ready meals / noodles. We had a slight delay in leaving and really appreciated the friendliness and hospitality of the managers who let us sit out on the sun terrace enjoying the views, and kept us going with delicious banana bread and hot drinks. This was so kind! Absolutely would stay here again if I’m ever lucky enough to be at Monteverde!

Monteverde should be on everyone's itinerary visiting Costa Rica, and of you do visit, Burbi is a great accommodation in the area. It's situated in a more quiet area, but still close to shops and restaurants, the people there are very friendly and helpful and their breakfast is delicious. Highly recommended!

Wonderful place with very modern rooms and a spectacular view. Very helpful hosts and fantastic breakfast; especially the Burbi eggs. We really enjoyed the hanging bridges and the zip lining. The lodge is approximately 5 km away from the town. The roads are a real challenge. ;-)

I’m sure this is a beautiful place with nice rooms, but unfortunately we were turned away at reception despite our paid reservation, due to my wife’s service animal. The reception was highly insensitive and disrespectful about the situation given it was close to sunset (it is a bit further removed from Santa Elena on a mostly unpaved road so took longer than expected), and we would have to find another hotel in the high season. The focus of the hotel was on their pet policy, with no understanding or respect for the fact it was a trained service animal. Our suggestions such as a deposit were not accepted and we felt very badly treated generally, as they let us wait while they were “considering” but after 30 minutes (and other guests helped) we received the same answer. We left as this had a highly stressful impact, and even after everything this episode would have been acceptable if it wasn’t for the fact that this hotel does not want to give us back our payment, while we didn’t spend the night. No respect, no decency and a very humiliating experience that I do not wish to anyone. As I just received an email from the hotel to “share my experience after my stay with them” I am duly obliging.