Galeria Plaza Monterrey

Very good location and room, it is a new hotel, very clean and modern design, it is worth to come back.

This is international hotel, the service staffs of front desk can speak English and very friendly. In the room,there's room service on24, even you are hungry very late. Very good.

There is no service in this hotel, brand new facility, need more training of their staff.

Great place to stay

VERY GOOD SERVICE AND EXCELLENT ATTENTION BY THEIR STAFF, THE ATTENTION THEY GAVE US WAS THE BEST. THANK YOU VERY MUCH, OUR EXPERIENCE WAS WONDERFUL

The room was not complete clean they were stains in some of the surfaces and the lamps were not clean. The service at the restaurant is very poor as I waited at the hostess table around 10 min and no one came over so I felt it was very lack of service but the food overall is good. The facilities are okay but the SPA is still closed. I had a great experience as it closed to the areas I needed to be and the front desk was very helpful. The comfort of the bed and pillows are great! Excellent views of the cerro and the amenities in the room are just great smell so good.