Hotel de la Valentin

We stayed at this hotel for skiing over the new year. It provided everything we needed from a lodge, particularly it was warm, easy and very convenient for the slopes. We didn’t have the best arrival there - we had just driven a very long way and there was no parking in the front and I couldn’t initially get anyone to help with bags or guidance on where to park. As it was dark and our first time there, we had no idea of where it was appropriate to park. We were simply told that there must be parking and to bring our own bags up. On my insistence, someone finally came out and helped us find a spot and with the luggage. I don’t think this was due to a lack of consideration but more from a lack of staff. There was rarely anyone around to ask questions or help with logistics. Food was pretty good but there were very few options if you didn’t like what was on the menu. As pork was served one night (which we don’t eat), the girls were offered pasta which was great but then, when it came, it was totally plain. The rooms were very small but the equipment room downstairs was excellent - warm and spacious. The bathroom was also small with only a shower but it was clean. I was frustrated that our soap dispensers by the sink and in the shower were both broken, and our shelf above the sink was hanging loose and couldn’t be used, leaving little room to put toiletries. These are small things that just make a hotel look sloppy as they are easily fixed. We asked whether we could use the steam room one night and were told we could, only to be told later that it was not working. The hotel arranged for a singer on New Years Eve and provided oysters and bubbly which was lovely. The atmosphere was super fun and the food that night was really good. It was a great way to see in the new year. So all in all we enjoyed our stay, loved the location but felt the hotel would need to do a few small things to make it a place we would come back to in the future.

I had a lovely visit with my son. Would say the hotel is a 3 star not a 2 star. It does what it says on the tim. It’s not calming to be anything more than what it is. A small family fun hotel in a brilliant location. Right next door to char lift up the mountain and a nursery run that you can use without your ski pass if you arrive the day before your ski pass activates. Beds were comfortable and hotel was clean. Lovely atmosphere sitting in the bar after a days skiing having cake or a drink. Option for the meal of the day in the evening or some lighter meal options. The staff were amazing and always there for a chat or to answer any queries. The hotel is also set basically in the centre of town but just set off the main road so it’s quiet but very easy to walk everywhere in town. Would definitely recommend if what you’re wanting is a small freindly hotel with no frills. It was perfect for our stay and would stay again. We had a quad room with a huge balcony that rapped around to the front of the hotel.

Firstly, it's important to note that the facility is not on the same level as a hotel! It serves more as a hostel. The only reasons that we chose this place over others were the good reviews. However, it was a disappointment that the positive reviews did not seem to match our experience. Unfortunately, the condition of the rooms was poor and they were very small. Upon arrival, we noticed dirt on the bed and the sheets had an unpleasant scent. After bringing our concerns to Crystal's representative, the sheets were changed but it was still unacceptable for cleanliness to be an issue at a facility that hosts guests. The breakfast offered was simple and satisfactory, except for the bread that was never fresh. The server who helped us with the eggs also had an unpleasant attitude when trying to communicate proper etiquette to us. She asked us to put our plates on the tray for her convenience while there was no sign of doing so! Our stay was above the bar, resulting in difficulty sleeping before 11 PM due to the noise level from guests below. On the last night of our stay, we had to call reception to have them ask for the bar attendees to quiet down at 11:30 PM. The morning after, the hotel owner did not apologize but acknowledged that Friday evenings can be noisier. Please note that there is no phone in the room to communicate with the receptionist and we had to call them from a direct line. The wifi was also very weak all around the place. Overall, if this place is evaluated as a hotel, it deserves a 2 out of 10 rating. However, if we consider it a hostel or hustle facility, the experience may earn a rating of 5 or 6

What a lovely place to stay for a weeks skiing. The staff were friendly, the food was great and the rooms were nice too. The hotel is really close to the nearby chairlift as well as all the shops and restaurants. I would definitely stay here again! I thoroughly recommend this hotel.

This is an extremely lovely hotel very close to a ski lift that takes you right to the centre of the ski resort. It is well located, only a 5 minute walk to the main gondola and is in the centre of the town. The hotel is lovely, the rooms are clean, tidy and nicely decorated and the breakfast was very good with a variety of food options including pancakes and pastries. At peak season this hotel would be ski in, ski out and they have a storage space for your boots and skis, but as we were there in the last week of the ski season, we were unable to do this. It is also possible to ski to the hotel via both a black and a green slope so its perfect for all skiing abilities! Whilst we were staying there, we unfortunately received some very sad news and had to leave the holiday early and the staff at the hotel were so accommodating and helpful to us arranging a taxi to take us to the nearest airport, helping us book last minute flights and were extremely compassionate throughout the whole experience. I cannot recommend this hotel enough!

The hotel was always very clean, i could walk round in bare foot round the hotel room! This hotel was essentially ski in-ski out for me as the Belle Toile chairlift was a 30 second walk (with snow you could probs ski back to hotel). the dinner that was available at the hotel was really nice, goats cheese on toast with honey! The staff were really friendly and happy to help. Breakfast was good for basic selection, best thing about it were the DIY Pancakes you could make on the counter! I would definitely come back.