Whitehorse Apartments Hotel

房間衞生差，床單有一片黑色的痕跡環境一般

We had a pleasant overnight stay in an executive suite. The staff are very friendly and couldn't do enough to help us. They offered us a look at the room before we checked in to ensure we were happy with it. Everything was clean and comfortable. I would be happy to stay here again.

The rooms looked nothing like the photos! It wasn’t cleaned and the bedding was dirty and no cover on the bed! The shower was cold and dirty and the floor wasn’t cleaned! Couldn’t see out the window and the wifi didn’t work! Very disappointed, feel gross and dirty, the tables were stained and still had old food and dirt on it and the bed head was dirty and dusty…wouldn’t go there again and wouldn’t recommend to anyone,

Do not stay here! Don’t be fooled by the pictures online - the rooms are very small, TINY sitting area and no natural light with only one small window in the bedroom making it very claustrophobic. This includes the car spaces, the only car that would fit comfortably was a hatchback. The rooms were very dirty, mold in the showers, dust/dirt everywhere and there was a noticeable stain on the sheets. The water pressure in the showers was inconsistent, pulsating between hot and cold constantly. To top it off the reception staff/manager was extremely rude. We had a late check in due to an event, so the keys were left in a lock box - the manager called the room phone VERY early in morning, waking us up, demanding that we come down asap to properly check in or we would be kicked out. Extremely unprofessional and unaccommodating. There are much better hotels on the street, avoid the place at all costs!