Boulevard Palace Hotel

有的房間潮濕有黴味 入住期間在房間丟了錢包 酒店方不能提供有效完整的監控

내생에 최악의 호텔. 돈을 버리려면 이곳에 가세요. 직원들은 불친절하고, 시스템이 엉망이라 체크인하는데 40분이 넘게 걸렸습니다. 사진 보시면 아시겠지만 건물도 낡은데다 수건이랑 이불도 더러웠습니다. 눅눅한데다 정체를 알수 없는 찌든때가 배어있고, 시설은 곳곳에 작은 곰팡이 및 녹이 슬어 있었습니다 방은 방음이 전혀안되서 복도 및 옆방 소리에 잠을 설쳐야했습니다. 식사도 보통 호텔에서 나오는 수준보다 훨씬 떨어지고, 식당 종업원들은 서비스 교육이 전혀 안되어 있습니다. 체크인 지연에대한 불만을 호텔 매니저에게 컴플레인 했는데도 그냥 미안하다 한마디로 끝내는 등 서비스 자세가 전혀 안되어 있습니다. 여긴 그냥 스킵하세요.

The rooms smells like mold when the AC was low. I had to keep the room cold to mask the smell.

There is no available outlets to charge your laptop or phone, you have to unplug a lamp or other devices to charge your devices. The desk is too low which makes it hard to work and there are only 3 channels that are not even clear. The food is good but pricy. for example, a small juice is $7. The staff are nice but don't seem well trained in customer service. For example (you have to call to get your laundry back, you have to ask twice for your order or check). The bathroom didn't have towels, so I had to call to get the towels. The bathtub has cracks, so it leaks water to the floor. The bed is comfortable and the AC works well.

There was nothing unique about the property. It seems that they have done no upgrades or anything since they opened in 2011 or so the property the room rugs are dirty and ripped in spots. The Internet is the best thing about the place. I went there because I had to work. I need to stay an extra day and the price went up by $50 so to say I checked out and came to another hotel. I believe I left behind a very important item but I won’t go back for it. I have 26 more days in this country , I stay there several times when I have to come into town. I was going to bring the rest of my team and stay, but because the way the manager spoke to me and because of the way, they upped the price my that $50 instead of letting me remain at the price that I had , I won’t take my team. We will go somewhere else.

Great location in town, comfortable bed, friendly staff, and great food options. The only downsides that the phone is not working so I had to go the restaurant to order room service. I called maintenance but they could not fix it. The other issue is the TV with only 4 channels and poor resolution.