DoubleTree by Hilton Monrovia - Pasadena Area

The hotel was fairly average in its offerings. The service staff could benefit from additional training and improvement. The cleanliness of the rooms also left something to be desired, not quite meeting the highest standards. However, the location of the hotel is still reasonably acceptable, as it is relatively close to the nearby highway. While the overall experience was not exceptional, the hotel's proximity to major transportation routes makes it a somewhat convenient option for travelers. With some enhancements to the quality of service and attention to detail in the rooms, this hotel could potentially provide a more satisfactory stay. Nevertheless, as it stands currently, the hotel delivers a fairly standard experience that meets basic needs, but does not exceed expectations. Further refinements in various areas could elevate the guest experience to a more impressive level.

nothing and service is awful. not recommend at all. and they are not patient

Extended another night at the hotel via third party agent and originally need to check out but the front desk made an exception and combined my two bookings into one. Excellent service ! Very thoughtful. Also very scenic view from the hotel

clean, no toothbrush no toothpaste, no slippers , no boiling pot

At first I liked the hotel and location, but had two BIG issues. The first is that one night my girlfriend walked into the bathroom and flipped on the light and spotted a small cockroach. Unfortunately if there are small cockroaches there are big ones and if there is one there are many :( Secondly, we left a pair of gold earrings on the bathroom sink and when we returned in the afternoon they were missing. The hotel to this day is refusing to do anything about this issue. We had read previous reviews about stolen AirPods at this location, but didn’t pay much attention. For anyone else thinking about booking, definitely watch out for your belongings!

I love this hotel!!! The people in front desk are very helpful and the cookies here are so good 😩 its a very clean environment! The rooms are very nice i decorated mine for my girlfriends bday!