SureStay Hotel by Best Western Guam Airport South

The worst stay I've ever had ! When I arrived the room, the 1 light bulb is missing, the phone was not working. I have to went down to the reception and reported that. The receptionist had an unhappy face. The shower water comes on and off, it just suddenly stopped when I try to adjust the temperature. I dare not to touch it before I finished the shower. The day time receptionist stopped me to leave when my transportation comes, he said the bed frame is broken. I told him how can I break the bed frame? He said:" Did I said you break the bed frame?" So why you stopped me to leave and tell me so? If you doesn't means that why you telling me so? He just kept repeating "Did I say you broke the bed frame ?" When I went back to the room, I've found out that's the bed I didn't sleep with. I told the staffs that I was alone in the room last night and I didn't sleep on that bed. They kept asked me some nonsense questions. That's only you stay in the room? Who was the technician guy's name who came to fixed the lamp? Actually the found that the bed frame was broken long time ago! The hotel is in the middle of no where that's only 1 KFC available in walking distance. All the facilities looks old and barely functioning. The do provide service but just simple and cold breakfast in pack

The facilities were quite dated but room was clean. I've read some reviews that mention cockroaches but I turned on the light on and off multiple times during nigh time and I didn't see one. The hotel is very close to the airport which was both a plus and a minus. Less time traveling but I could hear the noise in the room every time a plane landed/took off. There is a large market, Payless, nearby and a gas station too - convenient for filling up the rental car before returning it.

If you are on business trip this is good place to stay near In airport .but if you visit Guam and spend your time in beaches/nightlife/shopping and Adventures choose the better place of Tamuning or Tumon. About my hotel that I stayed surestay by best western all I can say is the hotel staff is helpful and generous she’s filipina named sherry soliva she can also guide you around the islands.if you wanted to book your hotel in Barrigada surestay request sherry soliva to help you but don’t stay in room 320 because…why? Alots of Guamanians or American ANTS in my bed and a baby cockroach in toilet and veranda🤣next guess find out the cockroach parents..haha!