Hotel Convento Dos Capuchos

Beautiful (but understaffed) place to stay Positives: The rooms (in the 'chimney' wing of the main building) were excellent - spacious and well-maintained. The building has been well and sensitively converted. The swimming pool is great. The dinner menu was pretty good. (We didn't use the spa, but I am sure it is lovely.) Negatives: Too few staff - in the evening, just one person manning both the front desk and acting as waiter for dinner (same scenario at breakfast), and therefore completely rushed (still very polite and professional) The breakfast was pretty unappetising in choice and quality - furthermore, we were asked to select a slot, and when we arrived at the appointed time, a lot of the breakfast items had been finished already (including the fresh items). The overworked morning staff then rushed to replace them. Other observations: Walked into town a couple of hundred metres away, and be aware that a number of places listed on Google Maps had closed down, or the opening hours were wrong (especially in respect of which places close during the lunch hour, and which take bank cards, or cash only).

A lovely hotel in an interesting location. The grounds could be fantastic if time and effort was spent on their I provment.

We got to the hotel early. The woman who was managing the front desk almost throw us out of the property as the check in time was at 3pm. Customary hotels offer to hold the luggage in storage we had to beg her to let us leave the luggage. When we dare to return to the hotel we found Octavio who was the check in clerk, bartender and restaurant server. He was very pleasant and accommodating. ******* needs to note this hotel is in Portugal, no Spain.