Rosa Beach Thalasso and Spa

DO NOT STAY HERE!!!! Honestly, where do I start? This hotel was a disgusting nightmare from start to finish. If you’re even thinking of staying here because of the ‘good’ reviews, please note that a lot of these are fake - use similar wording, come from new accounts etc!) So, my stay at Rosa Beach: - Severely stained bed sheets, which appeared to have urine or sweat marks—a serious hygiene concern. - A power outage from 6 AM until 2 PM on 9th March, which was never communicated to guests. When I inquired at reception, the staff were dismissive and unhelpful. - An unusable bath/shower, as the drain was blocked with what appeared to be decorating filler. - A poor food selection, with no labels or dietary information available, making it impossible for guests with dietary requirements to make informed choices. - Filthy, ripped carpets throughout the hotel, posing both a trip hazard and an unsanitary environment. - In room air conditioning did not work, even on full blast, leading to lack of sleep in a boiling hot room. - Dishes left uncleared in hallways overnight, which had started attracting flies—a completely unacceptable level of cleanliness. - A balcony door with rusted lock which did not shut properly making it a dire security concern as a solo female traveller Best part of it is that I emailed with my concerns and never received an email back. I left the hotel within a few hours and stayed at the Iberostar up the road. Utterly disgusting hotel!

We had 5 nights all inclusive including fights and transfers, 3 adults 1 child £260 ea (child included). Hotel Rosa beach was a lovely hotel, with great services such as; indoor heated pool, outdoor natural salt pool, spa facilities (of which were incredibly affordable and enjoyable!) the buffet was interesting, the cuisine is a bit of a culture shock, don’t expect burgers and chips, atleast of the western variety. But still there is something for everyone and it was all very nice. The staff were incredibly helpful and friendly, particularly Hamdi, who seems to be a jack of all trades. Was always around and always willing and happy to cater to your needs. As we had a poorly 9 year old with us who hadn’t eaten much, he was able to source a “takeaway” which again was a far cry from McDonald’s but he did manage to eat, as well as a clinic and pharmacy for us to get him checked over. Another helpful aid was the taxis that were linked to the hotel, very affordable and willing to take you everywhere in order for you to get the full experience of Tunisia! All well as finding you lower taxed cash machines, tourism spots and souvenirs! If you’re staying at hotel Rosa Beach in Monastir then you may meet Youseff, who was my go to taxi man. Considering it was Ramadan and these guys don’t eat until 6pm, they remain incredibly upbeat & friendly! Don’t trust the guys who flag you down they will overcharge and take you round the houses! All in all it was a lovely 6 days away, with great weather, lovely beach and sightseeing and friendly people. Don’t be fooled by the aesthetic, the French Arabic people are really friendly and accommodating to the western world! Would go again

DONT GO!! the worst hotel ever. very dirty and they reheat the same foods to serve you again and again. The hot drinks machine is so dirty the filter seemed like it hasnt been changed in years. The rooms are very unhygienic. The staff are so rude. I had book thru love holidays for a week and left after day 2. I really couldnt stand staying in the dirt. I had to even go out my way to get a taxi to the closest mall which was 50 min drive to get some noodles. when i asked for a refund i was accused of bringing men to the hotel. This was their way of trying to keep my money. I asked for cctv recording of this and as it was a made up lie and they had no proof i had my holiday/hotel money refunded. The hotel manager was shouting at me over the phone as i asked him several times to come to the hotel and speak to me about it face to face. Honestly disgusting horrible people. IF I COULD GIVE 0 STARS I WOULD. DO NOT GO HERE. These people have honestly lost their minds. And even worse the hotel is on a main road with no shops and nothing to do around it

Picked the hotel from the advertisement, definitely NOT what is on the tin. Food not properly cooked / cold. Swimming pool not able to use - no stairs to the pool and it is salt water so beware. The indoor one is full of mold. In the middle of nowhere. Hotel staff trying to scam from the moment you arrive. Staff are lazy at best. AVOID AVOID AVOID

Plus things: very good seaview. Downside: I think alot of the advertised hotels need to be reviewed at least yearly. The hotel what i went to at rosa beach was not as advertised. Very rundown and the hygiene especially food hygiene was bad. With birds around and eating food. Cats eat food off of tables. Food being cold even, when the restaurant just opens up for service. Staff disinterested especially food staff. Leisure area internal pool, gym and spa area mildew smell and mold with old rundown gym equipment. I suffered diarrhea and upset stomach from the 3rd day. Which I was only eating hotel food. Food quality was very bad aswell. This hotel has great potential but would do best to shut down for a bit, renovate including equiptment and revaluate staff especially cooking and service staff. Staff was arguing over food, seemed disinterested to be there.

I had an absolutely fantastic stay at this hotel in Tunisia! From the moment I arrived, the staff was incredibly welcoming, friendly, and accommodating. The atmosphere was warm and inviting, making me feel right at home. One of the highlights of my stay was karaoke night—it was such a fun experience with a lively and enjoyable ambiance. The hotel provided excellent service, and every detail was taken care of to ensure a comfortable stay. I highly recommend this hotel to anyone looking for a relaxing and enjoyable getaway in Tunisia. I will definitely be returning!