Neptune Beach Resort - All Inclusive

Our family of 6 chose Neptune for our beach stay in Diani and we had a fantastic time. We stayed in Paradise section and it was perfect. Our favorites included the pool swim up bar, ping pong and pool table, and the dining area. The Paradise resort was quiet, peaceful, and not crowded and the perfect place to unwind relaxing by the pool while enjoying the beautiful weather and views. As guests at Paradise, we had full access to the other Neptune resorts and participated in aqua exercises, and evening entertainment that were at other resorts. The beach area is what you'd expect in Diani. One of the best beaches worldwide with perfectly soft white sand. There's an area nearby where locals sell curios etc. You will be solicited for boat tours, bracelets, etc on the beach. A firm no thank you is enough if you're not interested. The resort doesn't have a gym but there's a nice path overlooking the ocean and trails that will suffice for jogging. A big thank you to the staff who made our stay unforgettable, Hope and Jacqueline with the entertainment team, Suleiman in the restaurant, Stanley at Paradise bar, and staff at the pool bar. A special thanks to the Paradise restaurant manager who went out of his way to connect me with the chef for the secret recipe to the best grilled lamb ever. Asante sana for an excellent beach vacation in Diani.

This is a fantastic hotel. I really cannot find any faults for the 2 weeks that we stayed for. The pool guy Danson looked after us like we were his family. He is such a credit to the hotel and I hope the hotel can reward him for outstanding service. Kalimbo the gardener brought us fresh coconuts and prepared them for us to drink. Thank you kalimbo. Gibson at the bar made sure we were properly hydrated without us having to leave the sun lounger. Thank you Gibson. For my partner’s birthday they even made a special cake for her and sang happy birthday. She was so happy so thank you. We also got up early to watch the monkeys a couple of times and they are so cute and funny. This was a holiday that was so good we plan to come back again.

The staff and management were very kind, helpful and hospitable. One family member is a wheelchair user and the hotel put ramps down and gave us access to the dining area via the kitchen. The rooms were spacious, clean, and the beds were comfortable. The pool area was enjoyable. Our kids played table tennis, pool, and enjoyed time with the animators. One of the highlights was the delicious food options everyday and the fun entertainment in the evenings. The food was so flavourful and fresh from omelettes to curries to mahamris. We had African, Indian, and a variety of other cuisines. There are options for vegetarians, meat eaters, and they are so accommodating if you have dietary restrictions. We loved Neptune Bamburi, it felt like home away from home.

This was the first time to Neptune Beach Resort. The staff are all excellent Danson and Nixon around the pool worked tirelessly in the heat to ensure you had what you needed for the day nothing was to much for these guys. The bar staff Douglas, Gibson, Tobias, Hassan, Frederick were all great they were all a ray of sunshine with a great smile and a happy outlook. This is a small hotel which appealed to us the pool was cleaned every morning and all the leaves from the trees were all swept away and the grounds were clean every day. The grounds were also the play area for a troop of monkeys which gave countless moments of fun watching them play. The trees in the grounds also gave shade from the sun if you wanted to get out of the direct heat. The food was good there was a good selection and always hot. All in all would I return, absolutely looking towards 2 years time. Once again all the staff are excellent but a great thanks to the guys I've mentioned above for making this a memorable experience.

Extremely clean , with room service was excellent service . From breakfast to lunch and dinner excellent food employees are are always ready to and go beyond and more than happy to help I can even say every employee tries very hard to satisfy your needs

Amazing resort, staff very good, especially chef Edward, bar staff, Gibson and Tobias and pool man Danson. Rooms lovely, food was great. Entertainment could have been better but was ok. Not in walking distance to shops but hotel has taxi..