Neptune Beach Resort - All Inclusive

Enjoyed my stay at Neptune beach resort. The staff was friendly and they had awesome food to enjoy each day. The buffet had really good fresh salads and made to order any omelettes, crepes and waffles. The lounge chairs were comfortable and the security helped keep monkeys and crows away from your food BUT don't leave your food unattended or they will get it! The best beach view and entertainment of the locals trying to sell anyone who walks on the beach stuff! Negotiate hard otherwise you can buy somethings at the local Carrefour grocery store cheaper. The rooms are clean and tips mean a lot to the people (remember they work hard and don't make alot) so if you tip you get great service as you would anywhere. Ask for an ocean or pool view otherwise you'll get a tree view but it's private. We did not venture out at night outside of our resort but did take a Tuk tuk around during the day. I would recommend this hotel and nice gift shops too :)

Neptune beach resort is actually one of the best hotels we have stayed in . From arrival till leaving it was a dream stay … I have. Never met such amazing staff ll Caleb at reception is the most helpful and caring staff member that went above and beyond to make mine and my grandpas stay comfortable…….grandpa took poorly and Caleb always made sure the doctor was called , Caleb would always be first on hand if he seen grandpa struggling with his mobility offering a wheelchair to use . through this hotel the staff where the friendliest there is . the rooms where throughly cleaned and comfortable, the food was lovely plenty of choice and plenty of it no faults …. Nothing is ever to much for the staff . The swimming pool was large and nice there where towels and sun loungers always available . entertainment team were great . A few steps to the most dreamiest of beaches …… I will be returning !! The staff make this hotel amazing.

Our family of 6 chose Neptune for our beach stay in Diani and we had a fantastic time. We stayed in Paradise section and it was perfect. Our favorites included the pool swim up bar, ping pong and pool table, and the dining area. The Paradise resort was quiet, peaceful, and not crowded and the perfect place to unwind relaxing by the pool while enjoying the beautiful weather and views. As guests at Paradise, we had full access to the other Neptune resorts and participated in aqua exercises, and evening entertainment that were at other resorts. The beach area is what you'd expect in Diani. One of the best beaches worldwide with perfectly soft white sand. There's an area nearby where locals sell curios etc. You will be solicited for boat tours, bracelets, etc on the beach. A firm no thank you is enough if you're not interested. The resort doesn't have a gym but there's a nice path overlooking the ocean and trails that will suffice for jogging. A big thank you to the staff who made our stay unforgettable, Hope and Jacqueline with the entertainment team, Suleiman in the restaurant, Stanley at Paradise bar, and staff at the pool bar. A special thanks to the Paradise restaurant manager who went out of his way to connect me with the chef for the secret recipe to the best grilled lamb ever. Asante sana for an excellent beach vacation in Diani.

This resort offers amazing comfort and impeccable service! Everything from the size and condition of the rooms and the overall resort did not disappoint. The selection and taste of food served in the buffet was amazing and offered a variety even for the fussy consumer. Hats off to the fantastic Staff at this resort! Made my trip to Mombasa!

This was the first time to Neptune Beach Resort. The staff are all excellent Danson and Nixon around the pool worked tirelessly in the heat to ensure you had what you needed for the day nothing was to much for these guys. The bar staff Douglas, Gibson, Tobias, Hassan, Frederick were all great they were all a ray of sunshine with a great smile and a happy outlook. This is a small hotel which appealed to us the pool was cleaned every morning and all the leaves from the trees were all swept away and the grounds were clean every day. The grounds were also the play area for a troop of monkeys which gave countless moments of fun watching them play. The trees in the grounds also gave shade from the sun if you wanted to get out of the direct heat. The food was good there was a good selection and always hot. All in all would I return, absolutely looking towards 2 years time. Once again all the staff are excellent but a great thanks to the guys I've mentioned above for making this a memorable experience.

Have stayed here many times over the last 8 years and it never disappoints. From the lovely rooms to the friendly staff (Lillian, Norah and Mercy in reception, the waiting staff Violin, Zepphorah, Hasan, Yawa, Paul, Karissa and the entertainment staff Michael and his team) who look after your every need it is no wonder this hotel is my go to in Mombasa. And of course how can you ignore the glorious beach! Thank you to everyone at Neptune for constantly making my stay fabulous!