Gæstebruger
18. oktober 2023
At midnight the TV in the adjoining room was turned on full volume. We couldn't sleep. At 4 am,I banged on the door, but couldn't wake the man., The desk clerk was rude, lied about talking to him, Finally after an hour he turned the volume down a little, but we heard it all night. We missed breakfast because of no sleep. I went to the desk to talk to the manager the next morning.I was told the manager wouldn't be in until Monday. The man was incredibly rude, and told us to leave if we didn't like it. On the morning we checked out I went to the desk to get the manager's name, where I learned that the incredibly abusive man who said the manager wouldn't be in was actually the manager. I want a full refund. Our whole trip was ruined by lack of sleep, and a 5 hour drive back to our home in Canada!
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