Sonder at North Loop Green

It's a newer property so everything is still in good condition. there aren't a lot of great restaurants nearby. the coffee shop is good. Customer service and the front desk were really bad.

Broken AC The AC didn't work and they sent a technician and the only thing they could do is switch the breaker on and off. They seemed to know the heat pump wasn't working and the AC would only work for about an hour which meant we woke up every night in a sweat. It got as high as 90 degrees when we were there and when we asked for another room, they only had 1-bedrooms available which wouldn't work for us. Is there any sort of partial refund you can offer as I hate asking my friend to split such an awful experience.

Loved staying at this hotel. Was in town for a conference and I was able to walk to get groceries and save money on food. It was a lovely view, and the room was everything I needed.

Overall great, but parking was pricey My visit was very nice. I enjoyed the hotel, the room, the amenities, and the location was close to everything I needed. I would say the main reason I am not giving 5-stars is because there was a lack of communication in terms of parking. The hotel doesn't validate for the attached parking structure as it's a third party, so you had to pay every time you left. And the price skyrocketed when twins games were being paid, so I had to pay that rate for 3 of the days I was there as the twins had 3 home games during my stay. Had there been better communication, it would have been fine, but I was caught off guard by the very high prices of parking.

Amazing residence! Amazing stay. What a great surprise stumbling on this hidden gem of an apartment overnight.

This was the most seamless “hotel” stay I’ve ever had. Location was perfect for my destination. Easy check-in, easy check-out, and free luggage storage so I didn’t have to lug all my stuff around town all day with a late flight. Would definitely stay with Sonder again.