joannepD7843DE
18. september 2024
I have given this resort 1 star for the beautiful location, accommodation and grounds . I don’t think this hotel should be selling itself as an all-inclusive resort because that’s what lets this hotel down badly. The food is awful, always served cold, bland , not much variety and plating up an actual meal is impossible. When dishes are empty the staff are very slow to refill them, sometimes not being refilled at all. Food is not labelled, no jam in the morning unless you asked, butter cut into chunks in a big bowl, just awful . The restaurant can get busy on a night and if there are no tables they send you downstairs which is like a school canteen, only for them to remove the food and take it upstairs. The snack bar is a small chill unit that they fill with pots of carrot sticks and various things wrapped in cling film. No covered seating areas, the bar is like a serving hatch, but I must say the ice cream bar round the pool was very good. On arrival we requested a kettle and was told they would get housekeeping to put one in our room, it took 3 days for them to eventually tell us that none was available. This resort could be so much better, but I get the impression that the staff just don’t seem to care. All together we had a nice time due to the fact we spent a bit of time away from the resort. The whole dining experience was what really spoilt it for us. Will we return, most certainly not.
Oversæt