Brunelleschi Hotel

"A Historic Hotel in Milan — A Five-Star 'Home'" During my stay in Milan, I chose a hotel with over 50 years of history. It had no luxurious décor, no smart technology — not even electronic key cards, just traditional brass keys. Yet, the service here reminded me that true hospitality is about people, not facilities. From the attentive reception and concierge team, to the genuine smiles of the housekeeping staff, and even how they remembered the little habits of each guest — every detail conveyed warmth and respect. This stay truly helped me understand the essence of service: real comfort comes from heartfelt care, not from cold technology or lavish hardware. While the facilities may not be five-star, I’d gladly give it a five-star rating for feeling like "home". Thank you to the team for your daily greetings — they brought warmth to me while I was unwell. 💜 「米蘭的古老酒店，五星級的『家』 這次在米蘭，我選擇了一間擁有50年歷史悠久的酒店。沒有奢華的裝潢、沒有智能設備，甚至連房間鑰匙都是傳統的黃銅鎖匙，而非電子房卡。 但這裡的服務，讓我真正體會到「服務的本質是人，而不是設施」。從前台及禮賓部的細心接待，管家部員工的真誠笑容, 到員工記住住客的小習慣，每一個細節都讓人感受到溫暖與尊重。這次入住，讓我親身領悟到服務的真諦——真正的舒適，來自於真誠的關懷，而非冰冷的科技或豪華的硬件。 雖然不是五星級的設施，但我願意給它五星級的「家」的分數。 多謝你們每天問候令生病中的我有一點溫暖💜

My room was single bed room and I expected the room to be super small but it was quite spacious, cozy and clean. Great location. check out date was super rainy but the staff was very helpful to get me a taxi.

Spacious room, clean n comfortable. Breakfast variety is always good.