AXYHOTELS InnStyle Milano

I am extremely grateful to the front desk staff who received me. Due to my hearing impairment, it was somewhat challenging for me to understand what was being said by non-native speakers through lip-reading. However, the hotel's front desk staff were very patient and meticulous in their service, doing an excellent job. They even personally showed me the way to ensure I fully understood. Even in the luxurious hotels I have stayed at, it is rare to find service staff who can pay such complete attention to these details. Although there were minor issues with the room's location and sound insulation, the hotel communicated proactively and had a very good attitude. I believe that the service attitude of a hotel is its most valuable asset.

Everything was perfect, except that at the end, after checking out, I found that my power bank was missing, which was worth about $70. But I remember the last time I charged it was in the hotel. I hoped to find it back after checking out but couldn’t find it. Forget it, I planned not to pursue it, but the hotel responded like this. In the midst of perfect service, this email made me unhappy.

One of the best hotels I have stayed at. Very good service at all times of the day. Good unlimited food and drink options available

Enthusiastic and kind staffs with excellent service. Safe and convenient location, you can go to the main tourist attractions within 30 mins walking. Internal equipment is also unforgettable that you can enjoy various food and drinks both in your room and bar for free! I will choose AXYHOTELS again if I will back to Milan! Thank you AXYHOTELS!

酒店位置顯眼方便出入，前台小哥認真服務態度很好，早餐也不錯，酒店裝修較新但簡陋；房間很小而且隔音差在馬路邊上很吵，晚上睡覺會受影響，

房間衞生乾淨，距離中央火車站步行15分鐘，樓下大門是關閉的，入住前會詢問，入住後刷卡進入，很安全。房間內食品飲料全免費，吃光了還可以去休息大廳拿，都是免費的，這和羅馬住的多莫斯酒店一瓶水都要收費形成鮮明的對比！對他們酒店印象非常好👍