Euro Hotel Milan

We booked for room with King /Double bed which was on the website ( hotel and Trip . Com). But the room provided us was not the same as describes on the website. Our room had a single bed and a king size bed that had taken a lot of space. The room was so small that the single bed made it smaller. I was so difficult for us to move around the room. I contacted the hotel manager on the day but he didn’t try to change the room. My husband was so frustrated that we had to spent more time outside not inside the room. My husband taken some pictures of the room that we will upload. The hotel’s breakfast was very simple and the same items every day. The hotel room didn’t have any tea facilities, no water and not even a glass was provided. I contacted Trip.com but didn’t get any satisfactory resolution.

I booked a supreme room and didn’t pay too much attention when it says “one queens bed OR twin bed”. Upon arriving at the hotel (great service and amazing location btw) the check in was very swift and efficient. I was given my keys and to my shock, we were given twins bed 😓😓. I wanted to change room but my boyfriend said we’ll be fine. So we just put the twins bed together and slept. The mattress keeps sliding off all night so we couldn’t get comfortable. And to top all that… the A/C or heater was blasting 32.2* hot air. We were sweating so much in our sleep I had to get up to try and adjust it but its not working so i just turned it off. So yeah I didn’t get much sleep with the bed and heating and woke up feeling tired.

The hotel is perfectly located. It is very clean and it looks like it has been recently renovated. However the walls are very thin so you may hear all what is going on next door and on the hallways.

Second time I have been at this hotel: comfortable room, very good breakfast and very practical location too.

The place is really creepy and scary. They have this old cabinet that freaked me out.

We expected a better room but it was clean, the hair dryer was not working, soap and shampoo was very small and not enough, metro M1 was around 5 minutes walk, restaurants and cafes are around.