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Bekræftede anmeldelser
Placering9.1
Faciliteter8.7
Service8.7
Renlighed9.0
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Alle anmeldelser(75)
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Negative anmeldelser(2)
Gæstebruger
Overnattede i jun. 2026
Familie
1 anmeldelse
10/10
Enestående
Slået op den 21. jul. 2026
We encountered an unfortunate situation while traveling( nothing to do with the hotel) The hotel was very accommodating to our needs. I would like to personally thank Yenifer for going above and beyond with helping us.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to write this review!It was our pleasure to provide support and assistance, and our kind appreciation of our staff will be happily passed on!It would be a pleasure to welcome you back soonBest regards,Lara Caruso , Guest Experience Manager
Anonym bruger
Overnattede i maj 2026
Solorejsende
5 anmeldelse
3.0/10
Slået op den 8. jun. 2026
During my 4 nights stay, I experienced several issues that significantly affected my comfort and overall experience:
1. The room had very poor soundproofing. There was constant noise from outside and neighboring rooms, making it difficult to rest.
2. There were frequent and unexpected knocks on my door at irregular times. Additionally, items were delivered without prior request or clear notice, which was both disruptive and concerning.
3. The dining experience was inconvenient, as guests were required to walk to the cashier to make payment instead of having a more standard and seamless billing arrangement.
4. The room lighting malfunctioned intermittently, with lights turning off suddenly without any apparent reason, causing inconvenience and discomfort.
These issues are not in line with the standards I would expect from your hotel.
I would never recommend anyone to stay here.
Oversæt
Svar fra overnatningssted: Dear Guest,I hope this message finds you well,Thank you for taking the time to share your detailed feedback following your stay at Melià Milano.First and foremost, I would like to sincerely apologise, on behalf of the entire team, for the inconvenience you experienced during your stay, as detailed in your review.We are truly sorry to learn that several aspects of your stay, including the room comfort, disturbances, dining experience and technical issues, did not meet your expectations. This is certainly not the standard of service we aim to provide to our guests.Our guests' feedback is of the utmost importance to us, and we take it into high consideration as we continuously strive to improve the quality of our services. For this reason, we thank you for sharing your comments, which will be shared with the relevant departments for further evaluation and improvement.We sincerely regret that your experience was not satisfactory, and we hope to have the opportunity to welcome you again in the future and offer you a stay that better reflects our standards.Thank you once again for your time and for sharing your feedback.Should you need any further assistance, please do not hesitate to contact us, we remain at your complete disposal.Lara Caruso , Guest Experience Manager
Gæstebruger
Overnattede i dec. 2025
Par
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 4. jan. 2026
Very nice hotel the room was clean and renovated. The hotel is very closed to the metro. The only problem that we had was the heater it was very hot (personal feeling)
The room was very well decorated and have space
Oversæt
Svar fra overnatningssted: Dear Trip Com,Thank you for taking the time to provide your feedback.We are delighted you appreciated our renovated accommodations and the care we take in providing a welcoming room experience.It brings us joy to know our central location near the metro added convenience to your Milan explorations.Regarding the room temperature, we regret any discomfort caused and appreciate your feedback as we continuously monitor environmental controls for guest comfort.Your kind words about the thoughtfully designed decor and spacious layout are truly valued, as we aim to create memorable stays through both style and comfort.We hope to welcome you back on a future occasion for an improved experienceBest wishes,Lara Caruso , Guest Experience Manager
Gæstebruger
Overnattede i aug. 2025
Forretningsrejsende
1 anmeldelse
8.0/10
Meget god
Slået op den 20. sep. 2025
Good welcome and service
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for such a positive review.We're delighted you appreciated our warm welcome and attentive service, which reflects our commitment to service culture.We look forward to welcoming you back on a future occasion.Best wishes,Lara Caruso , Guest Experience Manager
Gæstebruger
Overnattede i jan. 2025
Par
10 anmeldelse
8.5/10
Meget god
Slået op den 16. feb. 2025
Huge interior clean and welcoming
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you very much for the time taken to review your stay with us.We're delighted that you had a pleasant stay with us and appreciated our high standards.We hope that we may have the pleasure of welcoming you back in the future. Kindest regards,Lara Caruso, Guest Experience Manager
Gæstebruger
Overnattede i okt. 2025
Par
4 anmeldelse
10/10
Enestående
Slået op den 30. nov. 2025
great sta
Oversæt
Svar fra overnatningssted: Dear Guest, Thanks for taking the time to share your opinions on your visit to our hotel.We're delighted you enjoyed our signature service culture and premium accommodations in Milan's most dynamic district. Our team takes pride in offering seamless experiences through The Level services and prime connectivity to Milan's fashion and cultural landmarks.We hope to welcome you back for an improved experience in the future.Best wishes,Lara Caruso , Guest Experience Manager
Gæstebruger
Overnattede i okt. 2025
Forretningsrejsende
7 anmeldelse
10/10
Enestående
Slået op den 10. nov. 2025
Ver goods
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your positive review.We are delighted to hear that you enjoyed your stay at our hotel and appreciated our service culture.We look forward to seeing you again, Best wishes,Lara Caruso , Guest Experience Manager
Svar fra overnatningssted: 尊敬的Cecilia,感謝您選擇入住我們的酒店並分享您的體驗。得知您認為本酒店是米蘭最具性價比的五星級酒店,我們深感榮幸。與市中心相比,我們的確致力於提供更合理的價格與同樣卓越的服務。您提到從酒店旁邊的Lotto地鐵站出發,前往市中心或展會都非常便利,這正是我們地理位置的優勢所在,很高興這一點為您的行程增添了便捷。您在設施、清潔、環境和服務的各項評分上均給予了滿分認可,這讓我們整個團隊倍感鼓舞,也激勵我們繼續精進每一個細節。我們期待在您下次到訪米蘭時再次為您服務。誠摯問候,Lara Caruso, Guest Experience Manager
heaky
Overnattede i sep. 2025
Familie
23 anmeldelse
7.5/10
Slået op den 11. okt. 2025
밀라노의 중심지에서 그리 멀지는 않지만 ZTL에서도 약간 벗어나 있어서 차를 가지고 방문하기 좋습니다
지하철도 바로 옆에 있어 사용하기 편하구요.
오래된 건물이다보니 시설이 좀 노후 되었지만 리뉴얼 한 객실은 괜찮은 편입니다. 다만 복도에서 냄새가 좀 나네요
바로 뒤에 주차장은 호텔에서 발급해 주는 바우처를 사용하면 시간당 2유로에 주차가 됩니다.
조식도 적당하고 좋았습니다.
Oversæt
Svar fra overnatningssted: 안녕하세요, 귀한 시간을 내어 소중한 의견을 남겨주셔서 감사드립니다.앞으로도 편안한 객실 경험과 높은 수준의 서비스를 제공할 수 있도록 최선을 다하겠습니다.다시 뵐 수 있기를 기대합니다. 감사합니다.Lara Caruso , Guest Experience Manager
Svar fra overnatningssted: 親愛的貴賓,感謝您抽出寶貴時間分享您的住宿體驗。我們很高興您對我們最近完成的酒店翻新工程感到滿意,現代化的設施確實為我們的客人帶來更舒適的體驗。特別感謝您提到我們的服務團隊,入住時主動提供行李服務正是我們服務文化的體現。關於早餐,我們的MaMi餐廳提供豐富的自助早餐,包括意大利特色美食,我們會繼續努力提升餐飲體驗。我們非常感謝您認可酒店的性價比,在這個米蘭相對安靜的時節,我們確實能夠為客人提供更具競爭力的價格。期待再次歡迎您光臨美利亞米蘭酒店。祝您旅途愉快!Lara Caruso , Guest Experience Manager
HOUSSEMSDI
Overnattede i aug. 2025
Par
33 anmeldelse
10/10
Enestående
Slået op den 22. sep. 2025
Hyper sympa
Très propre
Très bon emplacement
Hygiène 10/10
Oversæt
Svar fra overnatningssted: Cher hôte,Nous vous remercions pour cette appréciation très positive.Nous sommes ravis que notre équipe ait su incarner l'esprit de service chaleureux qui caractérise notre établissement.Votre mention particulière concernant l'hygiène irréprochable et la propreté de nos espaces nous touche profondément.Nous espérons avoir l'occasion de vous accueillir à nouveau pour un séjour toujours aussi inoubliable.Bien cordialement,Lara Caruso , Guest Experience Manager