Mokinba Hotels Baviera

⭐️⭐️⭐️⭐️ Great Hotel, Great Location – Don’t Let the Bed Bug Comment Scare You! At first, I was a bit unsure after seeing a review mentioning bed bugs — but honestly, I think that may have just been a one-off or a disgruntled guest. Everyone gets them! Personally, I had no issues at all. The hotel was clean, tidy, and well-maintained. I didn’t make it to breakfast during my stay, but I did catch a glimpse one morning on my way out — and it looked absolutely delicious. The room itself was clean, comfortable, and cleaned daily, which I really appreciated. The only minor letdown was that the safe wasn’t working — we were told it would be fixed, but unfortunately it wasn’t during our stay. Other than that, everything else was spot on. Big shout-out to the cleaning staff — they did a fantastic job.

The room smelled like mold, I asked for a refund and it was denied. Stuck paying for 2 nights and I ended switching hotels. Terrible customer service. Also the wifi didn’t work.

I don't know why the score for this hotel isn't higher. The location is good, (I went walking to the train station as well as to Duomo), staff are very friendly, the room is clean, the price is fair. If I had to make something better would be the soundproofing as I am a light sleeper but I think it's an Italian thing, their houses are just like that. Anyway, contributing with my 5 stars here.