Ibis Milano Centro

Good option to stay if the price offer is attractive. Location is convenient and the beds are comfortable. But the room is very tiny, both suitcases should be kept only up, otherwise you cannnot walk in the room. The pillows are not comfortable. There was very cold in the room near the window and old air conditioning did not help much to mitigate this. The making up the room one day surprised us very negatively, the sample of the face oil was (kind of not cheap one) left by the maid upside down and almost all oil was on the dusty table in the toilet when we came back. I would strongly recommend the staff not to touch the clients’ belongings and definitely do not cause such loss. So improvements in the service are really expected if we are going to stay here again.

We got to the hotel in the afternoon and the front desk guy was very friendly and very fast. When we got into our room we noticed that there were some black long hairs in the back of the door, as well as someone’s pink underwear hanging from one of the towel hangers. The next day we noticed they didn’t clean the hairs from the door, and as well they didn’t clean up the room well, I blew up my nose late at night and forgot to throw away one of the Kleenex in the morning, which was in my nightstand when we came back on the afternoon. I have to be honest, I was not expecting an over the top situation, but at least for them to clean the rooms well, it’s the bare minimum.

The hotel room was very small and almost no amenities. There were no toiletries e.g.: no toothpaste & toothbrush (soap and shampoo were attached to the wall). The hair dryer was super slow, took us forever to dry our hair in the winter. The room heater was not very warm, even when we set to 25 Celcius, still very cold. Not to mention the bathroom, no heater and the heat from the room didn’t reach bathroom. I was freezing cold and need hot water. There were no kettle to cook water. Must went down to the bar to ask for water and no one standby when I went there early morning.

Check in was fast and easy and staff were friendly and helpful. Location was good as Milano Centrale was only 15 mins away by foot. It’s a hotel that is provide basic need, you get what you pay for

It’s 14 min walk from train station. Decent hotel but there is no fridge in room, no place for toiletries in shower, no place to hang clothes etc.

Conveniently located in city central