DoubleTree by Hilton Hotel Miami Airport & Convention Center anmeldelser

The worst stay we have had in the USA on this trip. We didn't expect much to begin with given that it was so close to the airport. It all started when checking-in. They couldn't find our booking, which obviously is something that occasionally happens. We had everything already: booking number, booking confirmation, confirmation of payment. Unfortunately, the entire check-in took over an hour and we were left waiting without much of an apology. Parking is 10USD a night When we finally got to our room, the cleanliness of it was terrible. Dark hair everywhere, stains on the sofa and carpet etc. We were offered a new room but, unfortunately, the new room turned out to have a running faucet as well as the same problems as the previous room. We stayed two nights and while they did come in to clean our room, the hair was still there. On top of that, the rooms were cold without an option to turn on a heating system. While we were waiting at the reception other guests called about that issue and apparently it is impossible to heat one room without heating up every single room of the hotel. It was one of the coldest weeks in Florida with temperatures as low as 3°C (37 F). The entire place was incredibly noisy and because it is an airport hotel people come and go at every hour of the day, which you can hear clearly. We had purchased some gifts for friends and after we returned back to the hotel for our second night one of the packages had been opened and someone had eaten some of the articles. It definitely wasn't us as all of us are allergic to some of the ingredients in said products. Definitely a weird feeling to know that someone has gone through your stuff. To sum up our stay, we definitely won't be back here anytime soon but it is probably fine if you are looking for a stay close to the airport and are catching an early flight.

This hotel is piece of craps , completely worthless Room ac is crap , everything inside hotel seems they bought from fourth hand market . I rate zero to this hotel 😠😠

Room is nice and big, lobby has a shop and bar and restaurant for late dinner. Room has no fridge or microwave, has a coffee maker. Tv is nice.

Staff doesn’t speak English well and food at restaurant is bad nor recommended to book

Clean, spacious room near Miami Airport. Shuttles every 30 mins. Small fridge, comfortable bed. Would stay again.

Very good hotel and clean

Not very good

A great experience but wish that there were more people available at a late hour as it’s an airport hotel.

No air conditioning!!! It’s smelled very musty and was just plain gross.

Great stay for an excellent price. Hector at check in was extremely efficient and helpful. First class room and excellent experience all round including shuttle service and business office. 10 out of 10.

Very bad

房間內沒有洗漱用品、沒有拖鞋，這都可以，但是在辦入住的時候，見我是中國人，必須讓我到下午四點鐘才能入住，辦完入住，我是最好一個！其他國家人隨到隨住！所以以後堅決不要住希爾頓

房間很大格局也不錯，床很舒服這是出行必備的，否則會影響行程，本來就有時差，所以入住體驗不錯，房間很温馨，這是唯一一家有提供浴帽的酒店其他家啥都沒有，最多有一塊肥皂

體驗非常好，雖然到店很晚前台的兩位工作人員sweety和mia服務依舊熱情滿滿，主動升級了房間，介紹酒店各營業場所，入住後主動指引到電梯內，非常貼心。房間也是非常寬敞，視野開闊，設施智能，房間空調製冷效果很好，衞生打掃的也很乾凈，住的很舒服。園子裏的各種美景，搭配着人工湖，解壓又放鬆。酒店泳池超級大，水質乾淨，遊起來很暢快。第二天的早餐種類也很齊全，中西式選擇性很多，口味不錯，退房還會主動詢問入住體驗，提醒掃停車券，這邊地理位置也很好，沒開車也很方便打車，旁邊也有地鐵二號線，總體來説性價比很高，入住的很愉快，服務好，環境美，下次來徐州還會住這裏。