The Boutique Hotel Miami

The Boutique Hotel Miami anmeldelser

The Boutique Hotel Miami

439 nw 4th ave, Miami, Florida, 33128Vis hoteloplysninger
The Boutique Hotel Miami
The Boutique Hotel MiamiThe Boutique Hotel MiamiThe Boutique Hotel Miami
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Gæsteanmeldelser

2.8/5
28 anmeldelse
Bekræftede anmeldelser
Placering2.8
Faciliteter2.7
Service2.7
Renlighed2.9
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Alle anmeldelser(28)
Positive anmeldelser(15)
Anmeldelser med billeder/video(3)
Negative anmeldelser(13)
Gæstebruger
Deluxe-værelse
Overnattede i sep. 2024
Familie
1 anmeldelse
2.0/5
Slået op den 18. nov. 2024
I booked a three-night stay from October 17 to October 20, 2024, through Trip.com and paid a security deposit of $100 USD (AUD 153.11) at check-in. It has now been 24 days since my checkout, and I have not yet received the refunded deposit. I was informed that the refund process would take a maximum of five business days. I sent an email to follow up with the refund process, but I did not receive a response until now. Please proceed my refund as soon as possible！
Oversæt
Svar fra overnatningssted: We have reviewed your reservation and the refund has been processed in the timeframe as per credit card checkout timeframes. You may contact us directly to confirm if the details of your payment method remain valid.
Trisha Mae Villanueva
Deluxe-værelse
Overnattede i aug. 2024
Solorejsende
1 anmeldelse
1.0/5
Slået op den 30. sep. 2024
The staffs are not accommodating and they did not allow us to stay inside the hotel lobby while waiting for our check in. They collected some hotel check in deposit, promised to credit it back upon check out but it’s almost a month and they did not credit it back. Not recommendable for my friends and family.
Oversæt
Svar fra overnatningssted: Dear Trisha, we apologize for the situation you have encountered during your stay. We typically try to offer as much comfort to our guest by offering an early check it but also with limited space in our lobby we like to offer free luggage storage and have guest explore in the area. We have in our system that the system processed your refund. Feel free to contact us if you did not receive it so we can verify on our end with the details of the payment method.
Gæstebruger
Premier-værelse med kingsize-seng
Overnattede i feb. 2024
Familie
19 anmeldelse
3.2/5
Slået op den 15. mar. 2024
The hotel located 10 minutes by walk to MTR station
Oversæt
Svar fra overnatningssted: Thank you for your feedback. We are happy to know you were aware of the nearby Metromover station. Thank you for staying with us.
Nathan
Deluxe-værelse
Overnattede i mar. 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 6. apr. 2024
Nice small hotel, with a secure lobby. Sadly there was no elevator. Overall great stay.
Oversæt
Svar fra overnatningssted: We appreciate your feedback. We are glad you enjoyed your stay with us and hope to welcome you back soon.
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i jan. 2024
Par
1 anmeldelse
3.5/5
Slået op den 25. mar. 2024
The location is excellent if you are wanting a one night stay before a cruise but probably not the best if staying for some time in the Miami area. The outside is not very inspiring but the rooms were excellent and the breakfast very good by U.S. standards.
Oversæt
Svar fra overnatningssted: We truly appreciate your feedback. It is a historic building so we do our best to make the inside look better than the outside. We are delighted to know that you found the rooms to be excellent and the breakfast good also. We hope to welcome you back soon. Thank you for staying with us.
Omolara A
Premier-værelse med kingsize-seng
Overnattede i jan. 2024
Solorejsende
2 anmeldelse
5.0/5
Enestående
Slået op den 2. mar. 2024
Great hospitality. Overall I had a lovely and comfortable stay at the TB Hotel
Oversæt
Svar fra overnatningssted: We appreciate your feedback. We are glad you enjoyed your stay with us and hope to welcome you back soon.
Gæstebruger
Deluxe-værelse
Overnattede i feb. 2024
Familie
2 anmeldelse
4.5/5
Fantastisk
Slået op den 13. apr. 2024
All good.
Oversæt
Svar fra overnatningssted: We truly appreciate your feedback. We are glad you enjoyed your stay with us and hope to welcome you back soon.
Gæstebruger
Deluxe-værelse
Overnattede i maj 2024
Par
8 anmeldelse
4.0/5
Meget god
Slået op den 11. jun. 2024
Me ha gustado mucho el lugar. Tiene buen precio para estar tan céntrico.
Oversæt
Svar fra overnatningssted: Gracias por su review. Esperemos verlo de nuevo pronto en nuestro hotel. Buen viaje :)
Gæstebruger
Premier-værelse med kingsize-seng
Overnattede i jan. 2024
Familie
5 anmeldelse
4.7/5
Vidunderligt
Slået op den 4. feb. 2024
地理位置很好 工作人員態度也好 房間不算很大但是應該有的都有了 酒店估計是改建的 古老木地板 走着咯吱響 房間隔音不行能基本聽到隔壁談話 有基本早餐供應
Oversæt
Svar fra overnatningssted: Thank you for your feedback. We are delighted to know that our staff treated you well and that you liked the location. We do our best to accommodate our guest in our historic building hotel. Thank you for staying with us. We hope to see you again in the near future.
Gæstebruger
Deluxe-værelse
Overnattede i dec. 2023
Familie
11 anmeldelse
5.0/5
Enestående
Slået op den 13. feb. 2024
房間很乾凈，位置方便
Oversæt
Svar fra overnatningssted: We truly appreciate your feedback. We are delighted to know that you found the room to be very clean. One of our main priorities is cleanliness of the hotel and the rooms. We are glad you enjoyed your stay. We hope to host you again in the near future. Thank you for staying with us.
Gæstebruger
Overnattede i feb. 2025
Andet
1.0/5
Slået op den 13. mar. 2025
BEWARE, Folks. I canceled a reservation at this hotel well within the permitted time and it took almost a month and a half-dozen phone calls to receive my refund for the first night's deposit. There is no excuse for that lack of service for a hotel doing business in a major city of the United States in 2025.
Oversæt
Gæstebruger
Overnattede i feb. 2025
Andet
1.0/5
Slået op den 13. mar. 2025
We stay at this hotel 2/14/2025 before going on our Cruise. The Hotel was okay, the morning breakfast was horrible. We had to put a deposit down $100.00 and they also took a photo of my license, which I was not okay with, but could not stay without. I still have not received my deposit back and it been almost 30 days. I have called and talk to the same person a few times and they said they were having system problems and asked for the credit card information again. 10 days later no refund of my deposit and now when you call the hotel you get no answer and mail box that is full. I have now filed a claim with my credit card. DO NOT STAY HERE IF YOU WANT YOU DEPOSIT BACK.
Oversæt
Gæstebruger
Overnattede i feb. 2025
Par
4.0/5
Meget god
Slået op den 11. mar. 2025
The exterior of this hotel was pretty awful, but once inside, things got better. The bed was comfortable, the shower over the bath was great, hair dryer provided, and the T V and wifi worked well. Breakfast is included(it's fairly basic, but certainly ok), and you collect it downstairs on a tray and take it to your room, which was a bit odd. I think all the rooms are up one floor. No lift. We had an issue with the hotel charging our credit card twice for odd amounts months before our arrival, and I was worried about that. But all was fine on checking in. There's a microwave in the room, and as we were nervous about going out at night, we used it to heat meals bought from the supermarket, which is quite close by. Walkable to the metro (5 mins) and downtown harbour (30 minutes).
Oversæt
Gæstebruger
Overnattede i feb. 2025
Andet
1.0/5
Slået op den 5. mar. 2025
Stay away! They are asking for a $100 security deposit which they don't give back! I have been trying to contact them since we returned and they are not picking up the phone or answering my emails. This is totally shady as their building looks!
Oversæt
Gæstebruger
Overnattede i jan. 2025
Andet
1.0/5
Slået op den 13. feb. 2025
It’s in a good location, albeit not good for walking around, especially at night. Despite the sketchy look, it wasn’t a bad hotel, but not worth the price. It had a clean room, but uncomfortable bed and tiny bathroom. The real problem of this hotel that after 13 days they have still not returned my $100 security deposit! I have called them twice, at first, I was told it would take 7-14 days, then on the 13th day I was told it would take 7-14 business day*, and if it didn’t arrive, they could get the manager to refund the money manually. However, I couldn’t speak to the manager, because they weren’t there, he didn’t know when the manager would be there, didn’t know how to check, and said I could email the property to contact them, but didn’t provide an email. Going over the other reviews on Google, it seems like this problem is pretty common, and at this point I don’t think I’m ever getting that deposit money back. If I were you, I’d just pay an extra $100 and book to an HONEST hotel.
Oversæt