Gæstebruger
15. maj 2024
Beware!! This hotel serves expired half and half and the smoke detectors in your room are expired as well (needs to be replaced every 10 years, but theirs were installed in 2010 and never replaced). And the little boy who's working there cannot work with the public. This was my worst experience in an hotel in my whole life! I stayed for a week in this hotel and the smoke detector in my room started beeping at 10PM on April 24th (low battery). I asked the receptionist (who never answers the reception's phone because he always has his headphones on) to bring me a new battery and it took him 30minutes to tell me that he doesn't have a battery and just live with it. I insisted that I can't sleep with the fire alarm beeping like this. He told me that if I am not happy I can go buy one. I spent 2 400$ at this hotel and a little impolite and disrespectful boy tells me to go buy a battery for their smoke detector if I can't sleep with the constant beeping, that's crazy!! I was shocked and let him know. He then said that he texted his manager to come and bring a simple 9V battery while there is a convenience store literally 2min from the hotel. I waited for 1 hour for the manager to come for a 9V battery. When he showed up to my room at midnight, I was explaining to him why I was upset when the little boy at the reception came to my room and started screaming and insulting me at midnight right in the middle of the hallway in front of his manager, thus waking up all the hotel guests at midnight!! I've never seen anything like that, being verbally attacked and physically threatened (receptionist started taking pictures of me in front of his manager without my permission, and the manager didn't say anything) in an hotel is a brand new experience for me! Pretty sure he has some major mental issues.
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