SLS South Beach

We love this hotel, near beach, and other facilities

Hotel bien situé , propre, voiture avec chauffeur à disposition dans un rayon de 2klm , acces au pool party le weekend , chambre un peu petite.

Amazing location on Collins and off Lincoln. Beach access and amenities are perfect. Shower water pressure ***** A very chic and fun hotel. Very convenient to have a house car that brings you to lunch or dinner nearby. The staffs are great and the pool gets a lot of shades. The rooms are nice and quiet even though all the actions are super close by.

Friendly centrally located hotel in Miami Beach with a beautiful view on the sea and a very friendly staff! Only.....the room was far too small for a couple with full luggage. Nevertheless, we enjoyed our stay in Miami and at SLS South Beach Hotel.

We were really looking forward to our stay at this hotel, but our excitement quickly faded upon check-in. The front desk staff were unfriendly and came across as snobbish, making the check-in process unpleasant. Despite being Accor members, our membership was not acknowledged, and no effort was made to explain the hotel’s facilities, such as Wi-Fi or breakfast, even though these were included in our booking. The room itself was disappointing. The design was cramped with very little usable space. One of the showerheads had no hot water, no matter how long we left it running, and the same issue occurred with the hand basin. To make matters worse, our room was situated next to a noisy construction site, making mornings far from relaxing. Basic amenities, like coffee pods, were not restocked during our stay, adding to the overall sense of neglect. There were also unexpected costs that weren’t communicated clearly, which felt misleading. Breakfast was underwhelming, with long waits to be served and for food to arrive. The checkout experience was no better, as the staff remained curt and unhelpful. By the time we left, we were relieved to be done with our stay. Overall, this hotel failed to live up to its hype. It seems more reliant on its PR image than on delivering a quality guest experience.

The hotel is very quirky! An all-white room with very modern amenities. The shower has two sides with excellent shower heads (one of which was oversized) but the faucet in the vanity has taps that are really hard to turn off with wet hands - we found this very frustrating! The room had an extensive minibar and the king bed was huge. The resort is nice and it’s only a short walk to the beach.