Condesa Haus Rentals

It was lovely. The rooms were comfortable, staff was great and breakfast was tasty. BUT, What have they done to this place in the last 6 months? They redecorated and made the historic rooms into apartments. It looks awful. I wouldn’t stay there now.

I stayed at Condesa Haus with my parents during November 2022. We were initially booked for a Superior Deluxe Double or Twin Room sleeping 4 people. Prior to our stay, they reached out to ask if we wanted to take an upgrade to a Suite due to later bookings. I very much wish I had said no, and would recommend to any others to decline. The Suite was incredibly average - it was decorated minimally, the kitchen did not have everything needed to be used (e.g., no dishsoap, towels or brush for cleaning dishes, or bowls), and there was no bathtub in the bathroom. Additionally, while the booked room was meant to have a patio, the Suite had access to the roof deck (which anyone in the hotel could go to regardless). The hotel booked out the entire downstairs while we were there, so we had no access to any of the communal areas, and needed to go to a local restaurant for breakfast each day (which was coordinated, and free, but not what we expected - very good food though, El Figonero). Without the communal areas, the hotel had no personality, and it felt like we were renting a third floor private room on airBNB. As pros, the hotel is located in a great neighborhood, which is very walkable to restaurants and sights. The streets were quiet (but not unsafe) at night, and there was the right amount of local activity (e.g., terrace bars, restaurants, taco spots). They were responsive via What's App to the issues in the room - toilet tank was not refilling, and the safe did not recognize the passcode. While there was not available coffee/tea or water, the hotel manager coordinated drop off of a water cooler for our stay. The cleaning women were great each day. For cons, see above re the rooms. Again, I would absolutely not have agreed to the "upgrade" (it was not an upgrade in any remote sense of the word), if I had understood how it would change the dynamic of the stay. Generally room was very quiet, except for neighborhood dogs at night, and echoing sounds from the stairwell/other guests. There was never any staff on site during the time that we were there, which was strange. Everything needed had to be coordinated and scheduled through What's App. Finally, the main contact we had sent his PayPal to me more than once at the end for a tip. I was always planning on tipping him, but it made me uncomfortable to receive it more than once when we hadn't even checked out yet. On the whole, I would not return for the experience we had - it was disappointing based on the many glowing reviews for the hotel otherwise. It was completely adequate and a decent value, but based on the pictures and descriptions, I expected a better stay.

A lovely intimate spot in La Condesa. The neighborhood was quiet. My room was as described, comfortable bed, great old claw foot tub as well as a separate shower. There was a small heater as well as a fan. This is a great spot for exploring this part of the city and an Uber can take you anywhere else . Nice to have breakfast in the am . We were able to leave our bags there after check out which was great !