Palazzo di Varignana

Outstanding hotel in every respect. My only suggestion would be freshly squeezed orange juice at breakfast.

Struttura bellissima, curata ed in mezzo alla natura con ogni confort possibile

probably the worst resort i’ve been to and i’ve traveled worldwide. Advertised as from 1705 but actually built in 2008 . The place reminds me some hotel of perestroika 30 years ago in Russia. It does not feel Italian and could be anywhere else in the world . No service , no room service, to towel service at the pool. Nothing is like advertised. Definitely not to relax but more for a cheap convention or tourist group. very sad as i’ve travelled from California to see it in person, left the following morning to a much nicer place in Tuscany and they would not refund me anything as policy ‍♂️.

Beautiful, beautiful Italy, we were here for an automobile weekend, and Bologna and Varignana are indeed beautiful locations. We were test driving a car for the weekend at the invitation of a local car manufacturer and our stay was partly paid for by them. Sadly we were unable to do much driving as we were so exhausted from sleep deprivation. Our room appeared decent enough with a lovely balcony, however our main issue was the air conditioning and temperature control. We also had issues with a faulty coffee machine and a leaking shower. On our first night the balcony doors were blown open by strong winds, however we later realised that the doors had not been locked properly. On checking in, reception gave us no information about the hotel, instead directed us to the TV for further information. Sadly this was all in Italian so we ended up just using the website. After our first night the display on the room phone stated that the room was unoccupied and it was apparent that the hotel had not understood that there were two consecutive bookings for the room, one from ourselves and the second by the car manufacturer. The fact that the hotel never mentioned the car manufacturer to us once was an indication that they hadn't processed the booking correctly and why we had to twice speak with reception after our first night to correct the room card authorisation for the duration of our stay. We had tried over a couple of days, late night and early hours, to get staff to sort out the air conditioning, which we were unable to control from our room. The room was so hot! We were told that this would be done remotely via reception. This did not happen. After a couple of sleepness nights we complained to management, who totally accepted fault and liability, specifically that the two consecutive room bookings had not been properly recognised, that the hotel had been experiencing issues with their systems and consequently were struggling to control air conditioning and room temperature, and that her team had not communicated any of our issues to her during our stay. With one night left the manager had the temperature of the room adjusted, replaced the coffee machine and had the shower re-sealed. She offered to move us to another room, an upgraded room, however we declined as we did not want to move all of our clothes and belongings with literally hours left of our stay. In light of the fact that we were only in Italy at the invitation of the car manufacturer to test drive one of their cars, and that our ability to do so was limited by the fatigue directly caused by the hotel's failings, we felt that we were clearly due compensation and expected our final bill to be appropriately adjusted. The manager gave us a bottle of olive oil (!) which was gratefully received, but told us she was unable to authorise compensation and claimed she could not get hold of her supervisor. We have never heard of a hotel where a manager is unable to authorise compensation! Frankly w

Huge, luxurious hotel complex in the hills of Emilia Romana, a good 30 minutes from Bologna. The resort has countless buildings, various restaurants, a golf course, numerous pools and a spacious spa area, all neatly and thoughtfully integrated into the landscape. It is all very modern, even though an attempt has been made to create a historical charm. Especially at breakfast you realize that you are in a large hotel complex, otherwise you have enough space (at least outside the high season). The spa area is spacious, and the private spa in particular is worth a visit. The combined wine and olive oil tasting in the adjoining vineyard is a must-do, and the restaurant “Le Marzoline” is definitely worth a visit. A great base for exploring the surrounding area for a few days.

We reserved a week (6 nights) at this hotel. The reservation process was not easy. Any question you ask, they ask you to send an email. That’s fine as that is the way things work in Italy. However, they did not answer emails. We thought to ourselves that if the reservation process is that challenging, maybe that is a sign. Nonetheless, my wife decided to try one last time and all fell into place. We should have listened to our first impression and instinct. The hotel is beautifully located on an elevation which gives nice views. The rooms are modern and nicely decorated and equipped. However, the service is far from the 5 stars they claim to be. Prior to our trip, we tried to enlist their help to recommend and possibly reserve visits fro prosciutto tasting, cheese tasting, and wine tasting. The front desk staff was not responsive. Called and spoke to the manager. She managed to reserve wine tasting but none of the others. “They never got back to me” she said. Hmmm. OK. A little strange that a 5-star hotel of this size would not be able to reserve these things, which are super common in the area as we found out upon taking on the task ourselves. We served as our own Concierge. Reserved visits and it was not as hard as she made it seem. The prosciutto and cheese makers got back to us just fine and reserved a visit. We had reserved a suite and a room. Upon arrival, we were informed that the room was upgraded to a suite. Nice! Unfortunately, after the first night, using the shower resulted in flooding the room. The night person who was on duty was very nice and did his best to help clean the water but could not fix anything. The next morning, we informed the day staff and they were to look into it. In the interim, we were told not to use the shower. Not the response we had hoped for. No “we can move you to another room. Sorry for the inconvenience, etc..” The next day, workers came to fix it - supposedly. Upon returning after a hot day visiting the area, we tried to shower: flood again! Next day, spoke to the same front desk manager. It turned out that they “fixed” the bathtub, which was not at all leaking. She acknowledged this was miscommunication between her staff and herself. She did not offer anything more than “I will speak to them”. We are now 3 days without a functioning shower. Workers returned the next day and we were informed by email that the shower cannot be fixed. They offered to move us to 2 different rooms. We are now nearing the end of our stay. And the prospect of packing everything and moving when we have 2 nights left was less than appealing. Had this bee offered initially, rather than 2-3 days later, it might have been better. We explained this. We also expressed dissatisfaction about the whole situation, including the miscommunication that took place that led to further delay to figure out the issue, our inability to use the shower in the room, etc. The manage simply offered “I will speak to them”. No show of any apolo

Great. Excellent rooms and services. Pools are great. Different sizes and temps. Did the spa pools today. Also excellent experience. Room service is spot on. Very efficient. Only thing I’d have young family, kids menu at pools. No options at times. Breakfast is wonderful many Choices and service is attentive. Pleased I chose this.

Dear Palazzo di Varignana Team, We had the pleasure of spending a few days at your wonderful Palazzo last June. We really enjoyed the fantastic location and above all the perfect, professional and uncomplicated service, especially at the reception provided by Giulia. The atmosphere was very relaxed at all times. This was especially due to the staff that acted very courteous and helpful, from the several restaurants to the bar, SPA and housekeeping - everything worked at 5-star level. In addition, the events organised by the various car clubs were great and an enrichment for every car fan;) Also the SPA treatmens and pool landscape were amazing! We'd also like to say thank you for the upgrade we got last time to the wonderful rooms facing the great landscape of Emilia-Romagna. That's why we're coming back! :) Next trip is already booked again for June as this is such a beautiful month for Italy. We are looking forward to some lovely, relaxing and sunny days at your resort. Best wishes and continued success, see you soon Kathrin & Holger and Frank

My friend recently got married and whilst the grounds are objectively beautiful, the service was certainly not 4*. My friend’s wedding cards were picked up and ‘lost’ by someone at the hotel. No remorse, no urgency in trying to retrieve them - they’re gone. Wedding favors (bottles of limoncello) were taken and drunk by staff (photographic evidence). Wedding guests were having to go and get wine themselves because the staff were unaccommodating. On the last night I upgraded to a suite as a honeymoon gift for my partner. That day the hotel had a huge corporate event that they situated in the central swimming pool (right opposite our suite). This meant no access to the pool for the day (surely a discount should be offered for not having access to one of the most integral part of the hotel?!). Heavy bass and excessively loud music was played beyond 12am, despite multiple requests to reception to turn it down/off. Hosting an event of that magnitude and situating it right by the rooms is ridiculous - for an event of this size / one that's situated right by the rooms, the resort should have been privatised. It's not fair if you have other guests. To be frank, I felt like I was on the ***** in Ibiza / a party town, not a spa resort in the hills of Bologna.