Country Inn & Suites by Radisson, Mesa, AZ

My tv was not entering channels, or using guide properly. So went to desk to discuss, thought most likely batteries were weak. She called the lame weak maintenance person. He looked at tv, said it was the gadget at bottom and turned the channels with remote 6” away. I laughed I want to be able to change channels in bed, LIKE AT HOME!! Told him to bring me a functional tv. Didn’t!!! Told desk clerks, I need a functioning tv , bring one from another room. She said I don’t know which room? I said any room not in use and has a tv that DOES WORK!!! I need a refund

We LOVE this place! You don’t hear your neighbors and the breakfasts are the best!!!!!! We live in Mesa, but come here to get away from it all!

If you want to complain about this hotel, you just want to complain, period. Great breakfast and great breakfast host. The staff was very accommodating to our needs (towels, room keys, late checkout, etc). Decent pool. Rooms are pretty good for the price. I would stay there again for sure.

Not the greatest hotel but good for the money so I gave 5 stars for that! Nice area in back to sit and have coffee and work on the laptop. Lots of restaurants within walking distance. Also its a quick drive to movie theater and Superstition Mall. So all in all the location is excellent and parking is good.

Stayed for Two days -Feb15-17th and paid $664 for a outdated “sick room”. I call it a sick room because anybody who stays where there’s black mold will be SICK!! There were patches of black mold growing on the walls of this old property. My son and I stayed in room 216. I told housekeeping who ( as the overnight auditor claimed) never bothered to mention it to anyone else. The same auditor said that a hockey tournament was the reason why I was kept in that molded room. She said that she smelled the mold immediately when the door opened. But That there were no other rooms available to ME. I questioned that. The mold increased in size and shape. And after I told her that I took pictures of the hole in the ceiling ( who knows why) and the black tape hanging down and mold everywhere ( that I’ve I tried to upload video footage of)…. They conveniently move me, and said that my bill would be adjusted. I experienced headaches and nausea during my stay. If you know anything about mold, you know that it travels in old infrastructure, where there’s wetness. You know that the spores can be deadly because it lives in the body and is a neurotoxin!! It actually affects every part of the body. This entire property needs remediation STOP PUTTING MONEY BEFORE PEOPLES LIVES! Oh, They never discounted my bill at all for the inconvenience and sickness that i experience while on their property. When asked Ashley said they’ll give me some bonus points that I never received! But I did receive a random “ just checking your temperature” call from a Thomas Dubois from Choice Properties. Who apologized and said that he’ll follow up on my grievance. I call "BS" on Thomas Dubois and Choice Hotels!!! We’ll see…meanwhile AVOID!! P.S. Trying to upload videos, and can’t! Also… there are old rooms and updated ones. They charge same price for old rooms as the new rooms.

Overpriced for quality of room. 1. No bed skirt on box spring. 2. Bottom sheet stretched but still didn't cover sides of mattress. 3. Tiny, super small pillows. 4. Bathroom sink in desperate need of replacement. 5. Bathroom sink drained slowly. 6. Hair dryer didn't work. 7. Overall quality of room not up to par and in need of updating.

So disappointing. Hair plugged up sink. Room has unpleasant smell. Carpet worn. Beds uncomfortable. Thin walls where we could hear traffic and sounds we don't want to speak of. This is as far from a Country Inn and Suites as we've ever stayed. More like a bad Quality Inn or Motel 6. Told staff about sink. Oh, went to call about sink and phone jack was not hooked up. No jack, just a hole in the outlet. Terrible!

A family atmosphere. We were celebrating 3 things.. my birthday..our 55th anniversary in April and 5 yrs in June cancer free. The staff was happy for us and felt like family by the time we left...our first meeting was with Tim our airport shuttle pick up guy. He was great. Then Shanna checked us in who was also wonderful plus the manager and 2 other desk attendants .l. Our breakfasts were very tasty and our hosts Chris and Christine were exceptional. Very clean space. In House car rental was perfect. Many eating places close by and a mall 5 min away. Our room had been remodeled and we loved it. Fantastic pool too. Comfy beds and pillows. Definitely going back . Thanks to all who helped us celebrate!!

Where to start. Dirty tiles floors wet feet out of shower left muddy footprints co formed by wiping floor with white towel that turned to brown. All baseboard are filthy dirty. BED. If you like sleeping with your head lower then your feet, ask for room 424 lol