Akla Hotel Mérida

酒店位置在絕對的城中心。雖然開車到酒店要在彎彎曲曲的小街裏轉很久，但谷歌地圖可以信賴，酒店門口有兩個停車位可以臨時停車放行李，最近的商業停車場距離五百米，但開回來由得繞一圈。房間很寬大，前台小哥非常棒。

Muy positivo, ambiente agradable. Hotel centrico, con servicio atento y cordial.

Fantastic hotel. Great room, friendly service. Room was generous in size. Highly recommend this hotel to everyone!! We have not stayed in this area and it’s amazing. Rich in culture and so beautiful to stay in this hotel. The staff were helpful. The room had a fantastic rain style shower. Very nice and deluxe!

Inconsistent place. First got the room with the outdoor jacuzzi. The room was very different than the description, smelled like cat and the AC was filthy blowing dust everywhere. Even worse there was an uncovered skylight that let in the morning sun right above the bed. I’ve added a photo for reference. Why have the Spanish style shutters on the window that block out 100% of the light and an open sky light? The man at the front desk was extremely polite and kind and downgraded us for the second night to a 2 story room. This was an amazing room. Fantastic and totally dark at night. The in room spa is another story. After an hour of trying to fill the jacuzzi I gave up. Both faucets in the tub have water savers on them. I understand why hotels do this for showers but for tubs that hold a finite amount of water. That night, we wanted tea. The lady at the front desk said they only have 2 kettles but don’t share either. The she brought moderately warm water out. She refused to make new water or even make eye contact and was clearly bothered by this. Finally she agreed to boil water. She wouldn’t let me touch the kettle and of course didn’t understand how to boil water. Finally she allowed me to empty the water. Not overfill the kettle and have hot water but made it clear this was an exception. I’d expect a hotel of this caliber to provide hot water for tea or a kettle or even sell tea without too much discussion. The next morning the hotel was again perfect and it was the first person at the front desk. So would I be back? Yes for sure. I’d just pick my room very carefully and bring my own electric tea kettle with me next time.

Resulto ser un lugar un poco raro, donde durante el check in, la joven me dijo que lo sentía mucho, pero tenia que saber si quien me acompañaba era mi esposa oficial. Me acompañaba mi esposa de mas de 20 años, sobre mi misma edad e idioma, pero aun pienso en la razón de esa pregunta irrespetuosa. Al tratar de usar la ducha, luego de descansar en el jacuzzi, notamos que la ducha no servia, la llave estaba rota pero por suerte pudimos ducharnos en el jacuzzi.

Estuvimos en el espacio privado el 30 de noviembre de 2024. Nada más entrar noté un olor muy fuerte a moho. Intenté entrar en la zona del jacuzzi, pero era tal el olor que no podía soportarlo. Tienen la tapa del jacuzzi dentro de la estancia, y está completamente llena de moho. La mezcla del moho con la humedad no deja disfrutar,ni casi respirar, eso no es sano. El agua del jacuzzi olía fatal. No hay ningún sitio seco para poder dejar la ropa, tampoco hay secador de pelo , ni siquiera un poco de gel para asearte después. Tuvimos que salirnos sin terminar el tiempo que teníamos contratado,. Al salir le dije lo que pasaba a la chica que estaba en recepción, y que por favor entrara a comprobar lo que le estaba diciendo. Ella muy amable me dijo que lo sentía mucho,. El moho no se genera en media hora, es falta de limpieza e higiene. Tendría que pasar una inspección sanitaria y no abrir el spa hasta que no estuviera desinfectado y limpio. A una amiga se lo había regalado para dentro de unos días, por supuesto no va a ir y no vamos a recomendarlo a nadie.