Piedra de Luna

Instalaciones muy buenas, con detalles. Muy buena comunicación. My buena relación precio

Suficiente para pasar un finde semana y dormir.

Was not sent the check-in code. Check in is at 2:00. Their website says staff are there until 2:00. The code to get into the building was not sent 24 hours prior as it was supposed to be, so I spent 40 minutes on the phone with ******* to get a code. This cost me $40. The room itself was spacious, clean and nice. Be sure you get your check-in code before trying to check in because there is no on there to help you if you don't have one.

As a family we have enjoyed the contemporary design of the spacious room and the detailed bathroom. Thank you

Very clean, modern and comfortable spaces. If you ask, they can store your luggage which was very helpful to me during my stay.

Pretty room, good online service, but check in process has room to improve. I suppose I would receive email with check in instruction before I arrive but I didn't receive it until early next morning. So I had to call them to get access code. Luckily for me, the main entrance was not shut when I arrived - I didn't know it's supposed to be closed at the time, so I could call in yhe lobby. Otherwise I had to call on the street in over 100F hot day without any shade. They responded my request to book a cab on the morning I check out pretty quickly, so I take it as isolated issue. One funny thing is there's no desk or table or what so ever to put things on, so I had to put all my luggages and bags on floor and it wasn't convenient. I hope they consider to put in some sort of desk/table in the room. It's abit off from the main attractions but within walking distance. Overall, it's nice place to stay in Merida.