Anantara Xishuangbanna Resort

Although the hotel structure looks nice, it is totally badly maintained, with pieces of walls, pools, road falling down. The staff tries is best to be kind and helpful however the service is simply zero: nobody speaks a word of English, food and beverage takes ages and the restaurant orders close too soon (no later than 8:15-8:30). We had a villa with pool but every day we were out on trip and once back everyday we had to ask for pool cleaning. Nevertheless the outer floor was dirty and they never cleaned up. The only acceptable element was the breakfast: nice and rich, even if by the time they open at 7 am, not so much is ready and available. For the price we paid the value for money is simply ridiculous. The position is far away from everything however it could have been worth it if the service was at least decent. It might be that the years of covid restrictions did not help however we must admit that we would not recommend it to anyone.

酒店位置在植物園邊上，可以從酒店後門直接去。出行可以叫接駁車離版納市區還是很遠的。 衞生：乾淨 環境：綠化很好很漂亮，有個無邊泳池 服務：很好，知道孩子喜歡小象，第二天做了三衹小象在他床上，走的時候還送了一衹小象玩偶，孩子很開心。

房間環境温馨，衞生乾淨，室內有精油香薰，味道很好聞！室外環境優美，躺在床上就能看到小松鼠，小壁虎。門口就有鼻涕蟲，小蝸牛🐌，我6歲的寶貝很喜歡。環境極其優美，熱帶雨林風情。好美的。服務很好，熱情，禮賓部和前台服務很好，很貼心。水吧的咖啡和茶，果汁都很好喝。酒店內伯爵的旅拍也太美了，拍的好專業，好喜歡，衹想選5張，最後留了28張，推薦推薦！