Quality Inn Memphis Northeast Near I-40

THIS HOTEL IS NOT PET-FRIENDLY! They charged me a 'non-refundable' deposit of $75.00 (after telling me it would be refunded upon checkout) plus a $15 charge for a pet, in addition to the fact that when I made my reservation, the room is non-refundable. THAT IS MORE THAN I SPENT ON THE HOTEL ROOM. I am already planning on suing for false advertising and outright extortion. This hotel is not worth $160.00 a night. It gets 2 stars because the staff is excellent, and the room is clean, but it needs to be updated. The breakfast that was offered was absolute trash as it had one option, waffles, and the machine was burning them.

The hotel, the staff, the cleaning service and overall quality is absolutely acceptable for the price and serves the needs of a typical stay hotel. The location isn’t for everyone but that shouldn’t take away from the hotel itself as they do everything they can to make for a clean, comfortable and safe stay. Second time staying for a week and have all good things to say about it.

My stay here was wonderful staff is wonderful facility is clean I didn't like the fact of staff being low on sheets rows and etc due to truck hasn't came in but this is a very good hotel but I believe the breakfast could be better than the cereal and waffles only at least have a meat and eggs or some other stuff but I would definitely recommend this hotel

Run away from this hotel We arrived an hour early but room was available so we thought. One towel and washcloth in room for a two day stay and 2 adults, no tissues, no iron and ironing board had no cover, no soap in room. Coffee pot in room had no filter, coffee pot in lobby out of order! Toilet plugged up so I had to get plumber and fit it myself. Breakfast consisted of waffles, no butter, cereal raisin brand and an apple, nothing else! Next morning same menu but no forks so we ate with our fingers and went to wash our hands and no paper towels, juice machine out of order both days. Broken down car parked in the handicap parking space and part of fence knocked over, please do not stay at this hotel till something is done about all the problems.

Terrible !! Terrible experience. Dirty, stinky, smelly, noisy... Bad neighborhood ! The rooms we booked were not available! No breakfast!

I reserved 2 beds 2 people but only gave us 1 tow , the TV control was missing and they have to look in 5 different rooms until they found one. The shower floor was stained.