Van der Valk Hotel Melle-Osnabrück

Nice hotel but very noisy during renovation Lovely staff at this hotel and a nice facility but unfortunately too noisy to enjoy my stay. Renovations are ongoing and I was awoken before 8am one morning by furniture being thrown from the second floor into bins below. Noise was very bad throughout the day as my room was one of the closest to the wing being renovated. To add on, I was directly below the fitness centre which was quite loud. We also lost use of the lift after the first day due to the construction. I would not stay again. Wasn;t able to relax or sleep well.

The hotel is renovating. That doesn't have to be a problem. Unless the renovation is right next to your room. We booked a suite. Thinking we would have a nice stay. Buy when we arrived our room door was against the construction area. There was a lot of dust. Since I have astma that caused my astma to get worse. There was a lot of noise. The construction workers were slamming the steel door over and over at 7 am. There wifi was bad. There was a tablet in the room but couldn't connect to the wifi. There were only coffee facilities but no tea facilities. The staff didn't really care. They just said on the site it says there is construction. But if you are in a corner right next to it they should not rent out those rooms. They don't care about customers just about getting the rooms booked. Bad service!

We have stayed at this hotel on a number of occasions over the years. Booked by telephone with email follow up to confirm. Booked for a family of 2 adults and 2 children, aged 6 and 10. We arrived to find a double bed and a low wooden single bed with single pillow. We asked at reception about another bed. We were told there was no room for another bed. Couldn’t the 6 year old sleep with the parents? This is not a cheap hotel, but never even in budget hotels have we been asked that. Paying for 4 people to sleep in a room for 3 is not on. No apologies from staff. We heard the staff asking the manager if we could have an apartment. He said no. They the suggested a ‘babybett’, a cot or crib! They really suggested that for a 6 year old. We went elsewhere. I think they are letting down the image of Van der Valk Hotels

We spent there one night on our way to Amsterdam. It is a Dutch chain operating this particular hotel in Germany. A good combination one should think. The hotel with an unmistakable logo of a toucan is a three story building situated close to the motorway, which we find very convenient. Our ground floor room faced the garden with a little pond and a fountain. It also sported a little terrace, which must be very nice on sunny days. Lovely. And very quiet. The other side faces the car park and the motorway beyond. The lobby/restaurant /bar is all an open space, modern and quite cozy with a fireplace. Our room was comfortable and spacious but the decor was rather dull and uninspiring. Capacious bathroom, comfortable bath tub, separate shower, good quality toiletries. Complimentary bottle of water per person in a mini fridge. No mini bar though. We didn’t like the poor lighting, also one bulb was gone and never replaced though we complained. One of the magnetic cards never worked either. The bed was very comfortable and we couldn’t sleep better. Then comes the food. At dinner we had a choice: a la carte or buffet. A la carte menu was pretty boring so we went for the buffet. Maybe not that smart but plentiful and surprisingly (or perhaps not?) very good and fresh. Every dish we tried was very tasty and we loved the food as well as the bottle of Pinot grigio we ordered. The service was polite and competent. We probably ate too much of everything including ice cream. The same goes for breakfast, which was excellent. All in all we liked the hotel so much we are very likely to stay there again as we travel regularly along this route.