Hyatt Centric Melbourne

The location of the hotel is close to CBD and a tram station is close by, within 5 minutes walking distance. And it’s a free Inner city tram service in Melbourne CBD

Room was clean and the amenities were top-up on a daily basis. Bed was also comfortable.

The room’s size is ok but the air-conditioning was noisy whatever switched to lower fan.

The hotel is quite nice and clean and the location is in middle of city.

As a World of Hyatt member, I am very disappointed with the stay and services at Hyatt Centric Melbourne. There were no slippers provided at all on our first night of stay, and despite of multiple requests to inform us when slippers were replenished, we still need to follow up multiple times to have them delivered when stocks were available. The room was not entirely tided up on our second and third day of stay, and we found my daughter’s pajama on the floor unattended. (Suspected it was dropped while cleaner made the bed and it was just left on the floor - even it was right in front of the bed and very noticeable) We requested for connecting room or at least two rooms on same floor two days in advance at the front desk (in person) and it was not arranged. The reason given was that the room has already been arranged that morning but indeed our request was made few days back. Overall it was the worst Hyatt experience ever, even compare to same level of category ie Hyatt Centric in other regions.

We stayed for a night. Nice and cosy room, with all the amenities like toothbrush and shower gel. Good stay!