Best Western Melbourne City

The shoebox room is a good pick if you are looking for a cheaper option with a private bathroom (although it is a very small bathroom). Further on the bathroom size, there is minimal space, and if you are taller or larger, you will find it very difficult to manoeuvre around it, with the sink being about 6 inches long and 2 inches wide. Although it says hair conditioner is provided, it is actually not, and the front desk had confirmed that trip.com has not updated it accordingly. It is worth noting that there is no microwave in the room, but you are able to go to the front desk if you need to warm food. There is always someone at the front desk 24/7 as well. The walls are also quite thin and not at all soundproof, so pray that you do not have noisy neighbours or spill any secrets in a loud manner. Very convenient location in Docklands with free city trams almost right outside and the Southern Cross railway station less than a 10 minute walk away. If you are coming from the airport, a SkyBus is available that comes directly to the Southern Cross station and is a much cheaper option than a cab, especially if you are solo or packing light.

"The hotel exceeded all expectations with its impeccable service, the location very convenient, The staff went above and clean the room to ensure a comfortable and memorable stay. I highly recommend this hotel for an exceptional experience!"

The basin in the bathroom is too small. Water splashes to the ground when using it. The staff/hotel not accommodating enough. I requested them to help me keep my big luggage for 2 nites and was refused.

Small but very budget-friendly room in a convenient location. Friendly staff. Would stay there again.

Great hotel comfortable rooms great value in a good location

Hotel room is ambiente and the location is easily accessible to all transportation- trams, metro and buses. Hotel rooms price are decent and service is good. Thank you for the wonderful service. P.S.: View from the room.