Swisstouches Spa Resort

An amazing hotel with wonderful staff. The bellhop was great, they came to meet me from my taxi and carried my luggage in. After checking, I was shown to my room and then given a tour of the facilities. A big shout out to the restaurant managers Ricky and Martin who were very personable and assisted me as I don’t speak Chinese. Everything was superb, the room was lovely with a huge tub, and the hot spring pools were excellent and not crowded which enhanced my mood and helped me to relax. The hotel really knows how to look after their guests, they have happy hour, daily fruit, a free mini bar and welcome snacks in the room including desserts and candy, plus they give a checkout gift of permission fruit in a lovely gift bag. Additionally, I had a wonderful (and free) meditation session, the instructor explained in Chinese, and a staff member translated, highly appreciate this level of customer service. They also have buggy to take guests to the car park, and waited with me until my taxi arrived. The hotel staff also manage their pets well, often taking the dogs for a walk. Breakfast and buffet were extensive and enjoyable, and the a la carte restaurant serve lovely food. This is a very special place, will come back for sure.

設施：房間，泡池和淋浴都不錯，還有藍牙音箱可以吸附式充電。唯一不太好的就是沒有夜燈…對長者小孩家庭不夠友好… 衞生：蠻好的吧，沒感覺哪裡不好哦！ 環境：太白山腳下，挺好的，就是院子再大點就更好了… 服務：服務嘛…有好有一般…首先表揚辦理入住的前台，辦理完幫着拿行李送上電頻車，超滿意！其次離店時不是我們管家的姓何的姑娘也主動幫忙拿行李送到電瓶車上，因為是媽媽獨自帶長者和孩子出行，幫拿行李這點就真的很温暖哈！那説説一般的吧：各個電瓶車司機是全程不會幫忙拿行李的，我們的管家cici熱情是挺熱情，但也沒有幫拿行李哦… 歡迎水果: 不光有水果還有小甜點，孩子很開心🥳 雙人晚餐: 人不算多，東西種類也不算多但勝在品質挺好的，尤其是甜點冰淇淋水準在線（個人對甜點是很挑剔的）這點非常滿意哦！個人用餐感受是比臨潼悦椿好很多的！餐廳服務也是在線。 沒有去公共温泉區，有私湯真的就不好奇那個了…另外酒店沒有自己的停車場🅿️這點也算略有瑕疵吧！ 晚餐後參與了篝火晚會，有簡單的表演和遊戲問答環節，還蠻好玩的，主要小孩子開心🥳晚會旁還有些三明治和簡單的燒烤供客人享用，還挺用心的！ 總的來説是很滿意的一次出行，孩子開心🥳長者也很滿意👍下回還會再來噠！

酒店環境超級棒，小朋友去了玩的很開心，不論是室內的温泉還是房間的私湯整體都很乾凈，酒店的工作人員專業態度都很棒，我們的管家Lucky很熱心，從定酒店後就和我們提前聯繫，剛到酒店就給我們介紹酒店的各種設施👍態度非常熱情！很滿意的一次出行！

**🏨 酒店環境：** 酒店坐落於太白山腳下，依山傍水，環境清幽。清晨，推開窗便能呼吸到清新的空氣，聆聽鳥語花香；夜晚，仰望星空，感受遠離城市喧囂的寧靜。 **♨️ 温泉體驗：** 酒店擁有多個特色温泉泡池，水質清澈，富含多種礦物質。在熱氣騰騰的温泉中，放鬆身心，洗去疲憊，感受大自然的饋贈。 Tom管家熱情周到，為你提供賓至如歸的體驗。無論是行程安排，還是生活需求，他都能為你妥善解決。

這次入住體驗很不錯，酒店服務態度不錯，管家Lucky小姐姐很熱情！酒店環境很好👌房間設施齊全，乾淨清爽。辦理退房手續也挺快捷的，不用等！還送了伴手禮，值得推薦！

這次入住真的讓我非常滿意，從入住前管家William的提前聯繫到安排遠離電梯的房間，到停車場了也有擺渡車來接，酒店的設施也很齊全，房間乾淨整潔，床鋪舒適，特別喜歡房間的裝修風格，簡約大氣，給人一種温馨的感覺，下次還會再來！