Artal International Hotel

Surprisingly, the hotel is very clean, the room size is decent unlike the other hotels nearby which crammed up beds in 1 room. The ambience is nice due to not so crowded. The lobby always has sofa to sit on while waiting for other familt members. The lift is working well and we never had issue waiting for too long Staff is well versed in English and i really recommend this hotel as it is also near to an nisa gate of masjid nabawi

Room is ok, but no channel on television. Food taste is average, but it served very bad. All equipment using plastic and not many option. Room treatment always wait from our request. No bathmat on bath room. Mineral water not replaced on next day

Salam Artal international Hotel it’s very reasonable and close to the Masjid Alnabawi me and my kids enjoyed that Hotel the area is very nice Hotel it’s little bit Old but it’s clean 😊

Booked this for the same day, given the area and location, the price was great! Walking distance to the haram and soo many shops and food options nearby. Cant go wrong. Quality of room was great, bathroom and amenities were great. Air conditioner was dusty and could use a clean however

First room that was given to us, was dirty, stank of curry the bathroom hose was leaking, compact and small. It isn’t a 3-4 star hotel, if anything it’s a 0 star, food wheelie bin outside in the hotel lobby, with flies every where. Room doesn’t get cleaned unless you call 5-6 times, staff complain when you call them to change or fix an issue. Wouldn’t recommend a stay here at all.

Closed to Haram just in 5min and everything around, its old building but still in good shape off course its busy all the time so its hard to manage everything easy overall its good stay

Our stay was good at this hotel. Mosque is very close and it’s very convenient to move around by walk.

The room I got was terrible.. the bathroom was very dirty.. The wardrobe was old and dirty, the floor was dirty and the carpet was dirty too. AC button did not work, and when I complained the guy said its broken, kindly switch it off from the main circuit breaker inside the wardrobe. Right in front of the door was garbage hopper where big bags of trash were lying the whole day..and ohh the light switch was right next to the pillow so when you move the switch turns on the light.. nothing was like as it seemed on the website.. starting from the entrance to the room it was all a disappointment because they charge a very high price for the room.. The bellboy took 10 minutes to come the reception, the reception lady kept dinging the bell to call him for 10 minutes.. i booked the hotel for 4 nights but chaecked out the very next day.. the management was kind enough to give me a full refund of remaining 3 nights.. Never stay at this hotel, specially in room 622.

Booked through Travel to Haram for a different hotel, got switched to this hotel last minute by the agent. Was shown pictures which looked decent but when we arrived found out we were catfished. There was a disgusting smell throughout the whole stay. Urine in the corridors along with piles of bins right outside of our room. The cleanliness of this hotel is appalling. The floor in our room was filthy and had food stains on it. There was a constant draft and you could hear everything from the room next door and outside. The bathroom was also not up to standard, shower and tap had low water pressure just dribbles of water. For some reason agents have access to booking this room and fill it up with people who have no other choice and they get lots of money from doing this. Surprised the hajj ministry has not picked up on this syndicate. This hotel is not even worth one star, have no idea how this has four stars!!! Not one positive thing to say about it, no one should be allowed to stay here absolutely disgusting. Only advice I could give is to knock it down and rebuild it.