Pullman Zamzam Madina

Pullman Zamzam Madina anmeldelser

Pullman Zamzam Madina

Amr Bin Al Gmoh Street, Bani Khidrah, Medina, Al Madinah, 41499, Saudi ArabiaVis hoteloplysninger
Pullman Zamzam Madina
Pullman Zamzam MadinaPullman Zamzam MadinaPullman Zamzam Madina
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Gæsteanmeldelser

4.3/5
Meget god
272 anmeldelse
Bekræftede anmeldelser
Placering4.4
Faciliteter4.2
Service4.2
Renlighed4.4
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Alle anmeldelser(272)
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Venligt personale(48)
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Store værelser(9)
Negative anmeldelser(22)
Luqman
Klassisk Værelse, 3 Enkeltsenge - Uden udsigt
Overnattede i dec. 2024
Rejs med venner
20 anmeldelse
5.0/5
Enestående
Slået op den 1. feb. 2025
Super nice hotel with a comfortable atmosphere for relaxing Just next to the holy masjid e nabwi
Oversæt
6/19
Svar fra overnatningssted: Dear Mr. Luqman, Thank you for taking time to share your experience with us. We are delighted that our hotel's prime location near Al-Masjid an-Nabawi made your stay truly special. Our location, just a few minutes from Haram, was chosen specifically to ensure our guests have the most convenient and spiritually enriching experience possible during their visit to this sacred destination. It was our privilege to have you. We look forward to welcoming you back to Pullman Zamzam during your next visit to the City of Prophet Mohamed (PBUH). Best regards, Pullman Zamzam Madina
phyo
Superior-værelse med kingsize-seng og udsigt til byen
Overnattede i jan. 2025
Forretningsrejsende
2 anmeldelse
5.0/5
Enestående
Slået op den 25. feb. 2025
Good location and good room and close to qibla side and easy to go door Salam
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking time to share your experience with us. We are delighted that our room and hotel's prime location near Al-Masjid an-Nabawi made your stay truly special. Our location, just a few minutes from Haram, was chosen specifically to ensure our guests have the most convenient and spiritually enriching experience possible during their visit to this sacred destination. It was our privilege to have you. We look forward to welcoming you back to Pullman Zamzam during your next visit to the City of Prophet Mohamed (PBUH). Best regards, Pullman Zamzam Madina
Gæstebruger
Deluxe-2-personersværelse med udsigt over Haram
Overnattede i jan. 2025
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 21. feb. 2025
Beautiful! Very welcoming. Convenient and very close to the haram!
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking time to share your experience with us. We are delighted that our hotel's prime location near Al-Masjid an-Nabawi made your stay truly special. Our location, just a few minutes from Haram, was chosen specifically to ensure our guests have the most convenient and spiritually enriching experience possible during their visit to this sacred destination. It was our privilege to have you. We look forward to welcoming you back to Pullman Zamzam during your next visit to the City of Prophet Mohamed (PBUH). Best regards, Pullman Zamzam Madina
juliana mahpol
City view Superior-værelse med 4 enkeltsenge
Overnattede i okt. 2024
Familie
4 anmeldelse
5.0/5
Enestående
Slået op den 3. dec. 2024
The room is spacious for us (4 pax). The housekeeping came everyday to clean our room. The hotel is so close to Rawda.
Oversæt
6/13
Svar fra overnatningssted: Dear Valued Guest, Thank you for sharing your unique experience with us. We appreciate your positive feedback on our room, location and housekeeping staff service. Providing exceptional hospitality is at the heart of what we do, and we are thrilled to hear that our team's warm welcome and attentive service made your stay unforgettable. Thank you once again for your feedback, and we look forward to welcoming you back for another memorable stay. Best regards, Pullman Zamzam Madina
Taliha Aziz
Klassisk King Size Seng Værelse Uden udsigt
Overnattede i dec. 2024
Par
4 anmeldelse
5.0/5
Enestående
Slået op den 31. jan. 2025
Excellent service......clean and large rooms.......very family friendly
Oversæt
Svar fra overnatningssted: Dear Ms. Taliha, Thank you for sharing your valuable experience with us. We are thrilled that you found our service to be outstanding. As our guests’ satisfaction is our utmost priority, we are happy to hear that our services, hotel cleanliness, room and team were able to deliver such a top-notch service. We look forward to welcoming you back for another excellent stay in the future. Best regards, Pullman Zamzam Madina
Gæstebruger
Superior-2-personersværelse med udsigt over byen
Overnattede i sep. 2024
Par
8 anmeldelse
2.7/5
Slået op den 28. okt. 2024
Was placed in c block which was away from all amenities, really sad as they would not give a refund for us to move on to another hotel!
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing your valuable feedback with us.We begin by expressing our sincere apology for the inconvenience you encountered during your recent stay at our hotel. Your comment is valued and please rest assured we will address all your concerns to the relevant department for further investigation and resolution.Once again, please accept our sincerest apologies for the inconvenience you experienced. We hope to have the opportunity to serve you again.Best regards,Pullman Zamzam Madina
Yasmin
Klassisk King Size Seng Værelse Uden udsigt
Overnattede i sep. 2024
Par
6 anmeldelse
3.7/5
Slået op den 22. okt. 2024
Great short stay .. not our first time at Pullman Madinah. Will come back god willing
Oversæt
Svar fra overnatningssted: Dear Mrs. Yasmin,Thank you for taking the time to share your valuable feedback with us.We are delighted to hear our guests enjoyed their stay with us.We aim to ensure that every guest feels welcomed and well taken care of.Thank you again for your kind words, and we look forward to welcoming you back for another fantastic stay!Best regards,Pullman Zamzam Madina
ShahrozKhan
Superior-værelse med kingsize-seng og udsigt til byen
Overnattede i aug. 2024
Familie
5 anmeldelse
4.0/5
Meget god
Slået op den 29. sep. 2024
This is an ideal location as Masjid e Nabwi is just 3 mins away. There are many restaurants nearby and almost all of them serve good food. The rooms are pretty spacious but lighting is too dull. Also the phone in my room was not working which was later fixed by the hotel staff. The king size mattress was not comfortable, seems like it requires replacement. I also hope that they will replace their existing refrigerator with the new one as it was not working well or may be moving it out of cupboard will help. Overall, it was a pleasant stay as my main focus was to have easy access of Masjid e Nabwi.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing your recent experience with us.We are pleased to know that you enjoyed our location and room meeting your expectations. Your comment about the room lights and room amenities are duly noted and has been taken into consideration for continuous improvement.At Pullman Zamzam Madina, we are committed to creating an exceptional atmosphere that delights our guests. Your satisfaction is our priority, and we are dedicated to enhancing our services to meet your satisfaction.We look forward to the opportunity to serve you again and provide you with an even better experience that exceeds your expectations.Best regards,Pullman Zamzam Madina
Ibrahim.ayub
City view Superior-værelse med 4 enkeltsenge
Overnattede i dec. 2024
Par
6 anmeldelse
4.5/5
Fantastisk
Slået op den 9. jan. 2025
Very near to masjid nabawi.
Oversæt
Svar fra overnatningssted: Dear Mr. Ibrahim,Thank you for taking time to share your experience with us. We are delighted that our hotel's prime location near Al-Masjid an-Nabawi made your stay truly special.Our location, just a few minutes from Haram, was chosen specifically to ensure our guests have the most convenient and spiritually enriching experience possible during their visit to this sacred destination.It was our privilege to have you. We look forward to welcoming you back to Pullman Zamzam during your next visit to the City of Prophet Mohamed (PBUH).Best regards,Pullman Zamzam Madina
bluejade
City view Superior-værelse med 4 enkeltsenge
Overnattede i jul. 2024
Familie
20 anmeldelse
4.0/5
Meget god
Slået op den 23. sep. 2024
Overall a gd stay. Breakfast with view We managed to check in early as we reached in the morning. Room was spacious for 4 pax but a bit dark..some lamps are spoilt and need a change of bulbs. We went in sep and it was quite a walk to Masjid Nabawi for the first time as it was abit warm. It gets easier as the days goes by. A bit further for Ladies Gate. Breakfast is gd and the food is served on 2 floors. The uppper floor has a beautiful view of Masjid Nabawi. Love the fresh fig. .
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing your recent experience with us.We are pleased to know that you enjoyed our breakfast buffet, check-in, room and view meeting your expectations. Your comment about the room lights and location is duly noted and has been taken into consideration for continuous improvement.At Pullman Zamzam Madina, we are committed to creating an exceptional atmosphere that delights our guests. Your satisfaction is our priority, and we are dedicated to enhancing our services to meet your satisfaction.We look forward to the opportunity to serve you again and provide you with an even better experience that exceeds your expectations.Best regards,Pullman Zamzam Madina
Mohamed
City view Superior-værelse med 4 enkeltsenge
Overnattede i jan. 2025
Familie
1 anmeldelse
2.0/5
Slået op den 25. feb. 2025
One of the worst ever customer service I’ve ever seen in my Travel trips over the years,  The first and the last time to visit it or recommend it to anyone during stay in Al Madinah
Oversæt
Svar fra overnatningssted: Dear Mr. Mohamed,Thank you for sharing your honest experience with us. We appreciate your comment regarding the customer services and please rest assured that we have taken immediate action to address it to avoid any future occurrence. We appreciate your understanding, and we hope to welcome you again to provide you with better service. Best regards,Pullman Zamzam Madina
Gæstebruger
Deluxe-værelse med kingsize-seng og udsigt til Haram
Overnattede i jan. 2025
Solorejsende
4 anmeldelse
4.5/5
Fantastisk
Slået op den 17. feb. 2025
Excellent location and the view of the Prophet mosque is unbeatable. Rooms are a bit outdated, breakfast was ok too, but service was friendly and accommodating.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking time to share your experience with us. We are delighted that our view, rooms, breakfast, services and hotel's prime location near Al-Masjid an-Nabawi made your stay truly special. Our location, just a few minutes from Haram, was chosen specifically to ensure our guests have the most convenient and spiritually enriching experience possible during their visit to this sacred destination. It was our privilege to have you. We look forward to welcoming you back to Pullman Zamzam during your next visit to the City of Prophet Mohamed (PBUH). Best regards, Pullman Zamzam Madina
Faka Mazidati
Handicapadgang byudsigt Superior 2 enkeltsenge værelse
Overnattede i jan. 2025
Familie
42 anmeldelse
4.5/5
Fantastisk
Slået op den 4. feb. 2025
Pullman zam zam is my first choice when come to medina but now the service totally different. Reception: slow service Food variety: average Housekeeping: superb
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing your honest experience with us.We appreciate your comment regarding the reception staff services and food variety, and please rest assured that we have taken immediate action to address it to avoid any future occurrence.We appreciate your understanding, and we hope to welcome you again to provide you with better service.Best regards,Pullman Zamzam Madina
Abs911
Handicapadgang byudsigt Superior 2 enkeltsenge værelse
Overnattede i jan. 2025
Par
3 anmeldelse
4.2/5
Meget god
Slået op den 22. feb. 2025
Upgraded for small fee but was overall very good. Location was really close and great area.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking time to share your experience with us. We are delighted that our hotel's prime location near Al-Masjid an-Nabawi made your stay truly special. Our location, just a few minutes from Haram, was chosen specifically to ensure our guests have the most convenient and spiritually enriching experience possible during their visit to this sacred destination. It was our privilege to have you. We look forward to welcoming you back to Pullman Zamzam during your next visit to the City of Prophet Mohamed (PBUH). Best regards, Pullman Zamzam Madina
Gæstebruger
Klassisk Værelse, 3 Enkeltsenge - Uden udsigt
Overnattede i jun. 2024
Familie
1 anmeldelse
4.5/5
Fantastisk
Slået op den 30. jul. 2024
Hotel is great in everything from reception to the pallman but in need for maintenance specially bathroom and housekeeping was very slow
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for sharing your honest experience with us. We are glad to know that our reception service have met your satisfaction. However, we apologize for any inconvenience regarding the maintenance and housekeeping service. Your feedback is valuable, and we will take it into immediate action for further investigation. We appreciate you taking the time to provide your feedback, as it will help us improve our services for all our guests. We hope to have the opportunity to welcome you back for an even better experience. Warm regards, Pullman Zamzam Madina