Gæstebruger
6. februar 2024
Location was good but the room was terrible the towels given had somebody’s hair on, very strong Cigarette smell in room because somebody was smoking inside hotel and I struggled to sleep been coughing, Aircon blowing very bad air which resulted in struggling to breathe. I reported this and I was asked to come back next day speak to the Manager which I did. I spoke with Mr Turki who promised me to resolve this but he did nothing. Originally I booked 4* Nusk AlMadinah but when I was about to check-in they sent me to Nusk AlHijra. Please avoid this hotel if you have asthma, or with pregnant/elderly person because smoke smell was very strong. Smoke was coming from the picture I attached in this review. Hotel Staff DID NOT CARE!
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