ZILLERTALERHOF - Alpine Hideway

We stay in +30 hotels per year all over the world, and we have never ever experienced such terrible, horrible service. If this staff was working in one of our businesses, they would immediately be fired. Customer centricity below zero!! In the spa you can find “inspirational” quotes about “how the limit is in the mind” but the staff’s mind is absolutely not trained to provide a warm welcome to guests. Very very rude!!!! No-one at our table understands how they can be in a Gault Millau guide.

Great quality of finedinning experience. Located in quite area 3 minutes walking to main route. Amazing spa area with outdoor/indoor pool. Hotel Bar offers variaty of drinks. Hotel provides everything, that is need for winter holiday. Simply amazing

We have spend our Christmas holidays for several years now in the Alpine Hideaway Zillertalerhof. This is in many ways a top of the bill Hotel. All the rooms, restaurant, bar, and pool/wellness area are beautifully and modernly designed decorated. Especially around Christmas the atmosphere is wonderfull and gives you a special feeling during your stay. Every year all the staff makes you feel welcome and at home. All this atmosphere accompanied with a culinary greatness in the morning with the breakfast but especially in the evening. Every day a five course dining with great quality, the same experience we have with Michelin star dining restaurants in the Netherlands. All day is a wonderfull experience for adults but also for our children. The hotel is located near the cosy and great city center of Mayrhofen and you can walk to the cabin lifts which take you to a great ski-area. We have spent many holidays in 5* hotels, but this hotel is in many ways a true 5* experience!!

My Husband and I stayed here for 2 nights . We was welcomed by Julian on reception with a welcome drink . The staff here treat you with the utmost care and are so attentive to all of your needs . The dining options are outstanding with a great range of breakfast foods and eggs made to order and bought to your table . The 5 course dinner in the evening is of the highest standard . The Spa/Pool area is first class with drinks service . All of the staff are so friendly , we felt so welcomed in our 2 days spent here . Everything here is first class and the decor is beautiful. PS The little Chihuahua is adorable

We have been staying here for more than a week and each day I m grateful to each and everyone here at the hotel. The facilities are excellent and the food deserves a Micheline star. Some small nice touches make your stay here a real treat. I usually visit around a dozen hotels per year and this one will definitely be on my Top five list.

We stayed for 9 nights for skiing in Feb/March. Nice and clean room! Food was very good, especially 5 sets dinner :) Good ski room, but could be air warmer instead of heat for the boots. Good massage! Nice bar (But they need to learn to mix Aperol Spritz :) ) Thanks for the food in the room when we was to late because of train delay and thanks for the transport to the train. Want to come back some time.