Jalsa Beach Hotel & Spa

Hotel is small , friendly , beautiful , well kept gardens Good pool, rather cold though Good sun loungers Lovely and clean Shame they have lost some beach to nature , this needs some work , old tyres , is not an appealing look Beautiful lagoon Good choice of food Extremely helpful and friendly staff Entertainment ok Gym is rather old and over crowded Massage was lovely , worth the money Rooms a little tired, some small touches , eg: extra pillows, towels, dressing table mirror , more lights , proper chairs , balcony chairs, sun beds , etc , would make it a more pleasing, experience Couple of stray dogs ,around , would be nice if the hotel supplied water for them and waste food , at night ,in a certain area maybe . Enjoyed our stay , the staff make you feel so welcome , they can’t do enough for you , full credit to them . The boathouse is a let down , you can apparently use the paddle boats , canoes , free of charge BUT it is too windy , water to high , water to low So you actually, never get to use them The workers sit in there all day , doing nothing , they could be useful and clean the plastic from the side beach This lets the hotel down and needs addressing . A beautiful place , just a few small changes and it would be great

Just back from an 8 night stay at this hotel. Had a great stay, the staff were always very attentive and lovely. The grounds were well kept & plenty of space to spend time in the sun. The small beach area (pictured below) was great to walk along or sit at with lovely white sand. The food choices were what you’d expect of a 3 star hotel, varied enough & always tasty so we were happy. Very spacious room (120) and always kept very clean by maids. I see people moaning about bugs in other reviews but at the end of the day it’s a tropical island in the Indian Ocean. The most we saw was wee lizards living in the grass outside! Overall I found nothing to complain about, and had a great relaxing week. Thanks to everyone at Jalsa :-)

This could really be a very good hotel if changes were made. My wife and I arrived at about 7pm after a long boring flight, we were quickly booked in and showed to our room which was quite large and looked very nice, room 118. We were told the restaurant was open so we dumped our bags and headed past the pool to the restaurant. We were so tired we never noticed our food. On return to our room we noticed two mice just outside our room patio door, but as they were outside we thought nothing of it. During the night I heard scratching but ignored it. The food in the restaurant was not good, very poor quality and not hot enough. At night in our room a mouse ran out of the shower room In front of us we opened the door and it went out, later my wife went into the shower room to see a mouse in the shower and it escaped behind the sink. We contacted reception who moved us up a level for the night, not much sleep that night. The next day we asked to see the manager for a room swap he was very rude and arrogant and said that it should be expected in a warm country, if we wanted to stop them getting in keep the door closed and put towels down at the bottom of the door! He then showed us to a different room 110. He wasn't pleasant at all and when I said people were saying that if mice were in the rooms they could also be in the restaurant and kitchen. The manager got a bit irate at the suggestion and told us there was no chance of that happening. The next day at lunch a woman on the table next to us screamed and two mice ran through the restaurant. When the manager came he saw us and looked very embarrassed and angry. The manager I was told later was the restaurant and food manager. We received no apology at all from the manager at all. He thought it was the guests fault for daring to open the patio doors. The restaurant looked nice, but the food was of very poor quality probably the worst we have encountered at an all inclusive hotel. Only one person who we spoke to said the food was ok. Even a rep told me everyone complains about the food. Drinks are limited in choice. Coffee terrible. The pool area was about the best part, very sociable. The female staff were really happy and friendly especially Coosie*. Who were brilliant. The men were good but not as friendly. Would we recommend this hotel. No

I would highly recommend this hotel. It's very cosy and perfect for relaxing. Despite being a 3-star hotel, the food was surprisingly tasty, the rooms were clean and comfortable, and the staff were very welcoming. It was my birthday during the stay, and they surprised me with a complimentary birthday cake, which was such a thoughtful gesture. Overall, great value for money and a wonderful experience. Fatima

I came to Mauritius to work in one of the hospitals, and need a place to stay for around 3 weeks. After a delayed flight, I reached the hotel after midnight. The reception, check-in and everything was just 100%. Meals, room service, staff, administration, dining room staff all are top-notch. I can easily rate this hotel at 10 stars, based on my needs and experience here after 2 weeks. Check @thebiomedguy for videos and comments on YouTube

We're only 4 days in of our 14 night stay but the poor reviews really aren't a true reflection of what were experiencing. Before we arrived ( from the uk) I emailed Vanessa & asked of she could help us with a room with a large balcony & as its our anniversary, could she put a card in the room to surprise my husband. She surpassed herself. Our room is facing a beautiful ice blue lagoon with palm trees & white sands. She had organised for a bottle of fizz in our room, a plate of fruit & a celebration cake at dinner. After a very long flight & no sleep we took advantage of a few cocktails by the sea late afternoon ( depending who makes them, they can be very strong so pace yourself) . Nothing too fancy but they do use branded mixers not roller cola so rum & coke is a winner. The food is adequate and done little and often to prevent waste , there are vegetables & fruit available at each sitting but if your a vegetarian it might not be varied enough. The food buffet area looks a bit rustic but remember this is 3* not 5* The grounds are very clean, the beach is combed every morning and there are plenty of staff members around ( who are friendly and helpful) keeping on top of table clearing & service. Our room is very spacious and the bed is super king size. There are toiletries, fresh towels, water and tea & coffee provided ( if you like English tea & coffee bring some with you). There is some music by the pool , usually 80s power ballads ( i love the 80s so winning) but it is the same play list daily. The food is served at set times and not available 247. All meals are served at the restaurant other than small snacky bits by the pool late afternoon. The wild life here is beautiful, you can hear tropical birds that are extremely tame ( ate out of my hand) & there's other exotic animals that youll spot if you look. Yes there are stray dogs , they seem to live at the back of the hotel in the stables but non look starving, and like most dogs when they haven't been taught otherwise, will sit close by with the hope of food donations ( signs everywhere saying please don't feed the dogs). There has been no ill treatment of dogs, the hotel workers do encourage them to leave but nothing unacceptable or unfair. The dogs dont come too close but they are visible. Theres a bus that stops outside for trips to the market ( worth the trip to see & hear locals buying fresh produce) , we found a taxi outside who took & picked us up for less than £5. Theres a big " super u" there too so if your craving shopping, fast food or you need supplies, thats the place to go. We've booked the 5 island speedboat tour for tomorrow, there are facebook groups that are perfect for helping plan your adventures. Yes there are free pedalos & canoes to use by the boat hut, but the tide must be high to be allowed ( we've not seen high tide yet). In summary, would we come back here? Absolutely yes! We've paid for 3* because we would rather see more of the world & different cultu